NKANJIPOH POKWEFA CHRISTEL

Douala Mall and Alhaji Electronic

05.2021 - 04.2023

Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Improved response time to incidents by maintaining clear communication channels with team members.
Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Examined doors, windows and gates to verify security.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Summary