Nnamso sam
Dubai,UAE
Summary
Offering exceptional support to team members and clients. Skilled at managing appointments, mail, and messages for smooth office communication. Positive and upbeat with strong relationship-building skills. Hard-working with great organization. Achieves company goals through careful planning and prioritization. Highly motivated sales associate with extensive customer service and sales experience.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
Work history
Salon Receptionist
Justice beauty salon
Dubai
2023.04 - 2023.11
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Reduced waiting times through effective time and resource management.
- Processed cash and card payments on guests' arrival.
- Connected with customers using interpersonal skills to promote return custom and provide seamless and personalised customer journey.
Project manager
Qalat asalam project management services
Dubai, United Arab Emirates
2022.07 - 2023.03
- Managed scope content, informing stakeholders of project scope and change implications.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Assured project documentation followed internal quality standards.
- Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
Sales agent
Nigerian breweries
Lagos, Nigeria
2021.08 - 2021.12
- Negotiated best-possible prices for maximised profit levels.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Demonstrated product features and functions to engage potential customers.
- Improved new business using targeted door-to-door selling.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
- Identified prospect needs and offered appropriate products and services.
Education
Bachelor's degree - Business
University of lagos
lagos, Nigeria 2015.10 - 2019.06
High School Diploma - WAEC
Leeland college
lagos 2008.01 - 2014.06
Skills
- Problem-solving
- Public relations
- Customer-focused
- Health and safety procedures
- Business operations
- Customer service
- High efficiency
- Flexible
Languages
English
Fluent
References
References available upon request.
Timeline
Salon Receptionist
Justice beauty salon
2023.04 - 2023.11
Project manager
Qalat asalam project management services
2022.07 - 2023.03
Sales agent
Nigerian breweries
2021.08 - 2021.12
Bachelor's degree - Business
University of lagos
2015.10 - 2019.06
High School Diploma - WAEC
Leeland college
2008.01 - 2014.06