Noah Ssekadde
Dubai
Summary
I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
Overview
6
6
years of professional experience
Work History
Supervisor
Expo City Dubai
04.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Educated staff on organizational mission and goals to help employees achieve success.
Sales Representative
Expo City Dubai
04.2022 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Expanded customer base through cold calling, networking, and relationship building
- Increased sales revenue by identifying and targeting high-potential accounts.
- Wrapped, boxed and weighed bakery department products.
Tour Guide
Expo City Dubai
08.2021 - 04.2022
- Built personal relationships with guests to promote positive experiences
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Guided groups of up to 40 people on scheduled tours.
Bar Waiter
FIVE Hotels and Resorts
11.2019 - 08.2021
- Maintained clean and organized bar area
- Served alcoholic and non-alcoholic beverages in bar environment
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction
- Communicated with guests to record orders and assess needs.
- Assisted with bartending duties during high-volume shifts.
Receptionist
Dubai Marine Beach Resort & Spa
11.2018 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Mpoma Royal College
Kampala, Uganda11.2018
Skills
- Computer literacy
- Communication
- Time management
- Leadership
- Problem solving
- Customer service
- Creativity
- Writing
- Office Management
- Reports
Personal Information
Title: Supervisor
Languages
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Hindi
Intermediate (B1)
Timeline
Supervisor
Expo City Dubai
04.2023 - Current
Sales Representative
Expo City Dubai
04.2022 - 04.2023
Tour Guide
Expo City Dubai
08.2021 - 04.2022
Bar Waiter
FIVE Hotels and Resorts
11.2019 - 08.2021
Receptionist
Dubai Marine Beach Resort & Spa
11.2018 - 11.2019
High School Diploma -
Mpoma Royal College
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