Noell Deepak Dsouza
Dubai,U.A.E.
Summary
Accomplished professional with expertise in logistics strategy, sales & business development, and operational excellence. Proven track record in supply chain optimization, key account management, and warehouse and inventory control. Demonstrated success in freight forwarding (FCL/LCL/Air) and achieving revenue growth of over 30%. Skilled in KPI & SLA monitoring, cross border compliance (GCC), CRM & sales pipeline management, and Six Sigma process improvement. Proficient in MS Office, AI coding (learning), CRM (Salesforce), and management skills.
Overview
21
21
years of professional experience
Work history
General Manager – Logistics Sales & Operations
ADSO LLC
01.2024 - 08.2025
- Strategic Growth: led a $5m+ P&L expanding service lines to include 3PL, Freight Forwarding, increasing revenue by 30%.
- Spearhead business strategies to drive growth, achieving 25% YoY revenue increase.
- Team Leadership: Directed 20+ employees across sales, ops and finance. Achieving 95% on time delivery.
- Optimize work flows, reducing operational costs by 10% through data – driven solutions.
- Manage budgets, forecasts and financial reporting, ensuring compliance with GCC regulations.
Logistics Sales Operations officer
Milaha (Qatar Navigation)
01.2023 - 12.2023
- Contract Logistics: Achieved 35% growth in contract logistics.
- Client Retention: Implemented SOP's for 10+ key accounts, reducing complaints by 40%.
- Collaborated with the marketing team to generate sales leads, resulting in 35% increase in client acquisition.
Logistics Sales and Project assistant Manager
ADSO LLC
01.2019 - 12.2023
- Managed cross border trucking movement. Ensuring 100% compliance with GCC regulations.
- Secured 15+ new clients through prospecting and relationship management.
Business Development Manager
Kerry Logistics M.E.
01.2017 - 12.2019
- Grew Key accounts by 40% contributing to long – term profitability.
- Identified new market trends, leading to $2m+ in new business opportunity.
- Closed 15+ enterprise contracts worth $1.8m annually through strategic client outreach.
LOGISTICS OPERATIONS MANAGER
REFLEX LOGISTICS LLC
01.2015 - 12.2017
- Supported sales team to achieve 100% of quarterly targets through performance tracking.
- Developed Business plans covering sales, revenue and expense controls, improving margins by 8%.
- Lead cross functional teams (sales and operations) to exceed KPI's and profitability targets.
Logistics Sales and Customer service executive
Cargo Partners M.E
01.2010 - 12.2015
- Coordination with suppliers, carriers, transportation to ensure timely fulfillment.
- Updating customers on timely manner, improve the efficiency by 25%.
- Problem solving, resolving delivery delays.
- After sales follow ups, improve the revenue growth by 5%.
Senior Sales and Customer / operations Executive
Globelink Weststar shipping L.L.C.
01.2005 - 12.2010
- Ensure accurate entry of order and shipping details into the system.
- Maintain customer records, shipment logs, issues reports.
- Provide feedback to improve logistics process and customer service efficiency.
Education
BACHELLORS DEGREE - COMMERCE
MANGALORE UNIVERSITY
INDIAPG DIPLOMA - INTERNATIONAL MARKETING
BUSINESS MANAGEMENT
INDIAPMP - PROJECT MANAGEMENT
PMI
DUBAISIX SIGMA BELT - SUPPLY CHAIN
BLUE OCEAN
DUBAIOPERATIONAL EXCELLENCE - OPERATIONAL QUALITY
ISO CERTIFICATION
DUBAISkills
- Logistics strategy
- Sales and business development
- Operational excellence
- Supply chain optimization
- Key account management
- Freight forwarding (FCL/LCL/Air)
- Revenue growth
- KPI and SLA monitoring
- Cross border compliance (GCC)
- CRM and sales pipeline management
- Six Sigma process improvement
- Microsoft Office proficiency
- AI coding (learning)
- Management skills
Value Proposition:
- Profit Growth: Generated $2M+ new business at ADSO LLC via Market expansion.
- Cost Savings: Slashed operational expenses by 15% through vendor negotiations and process redesign.
- Leadership: Managed %0+ cross functional teams to exceed KPI's in Sales, Ops and compliance.
CORE EXPERTISE
- Logistics strategy:
Supply chain optimization
Freight Forwarding (FCL/LCL/Air)
Cross Border Compliance (GCC)
- Sales & Business Development:
Key Account Management
Revenue Growth (30%+)
CRM & Sales Pipeline Management
- Operational Excellence:
Warehouse and Inventory Control
KPI & SLA Monitoring
Six Sigma Process Improvement
Languages
Hindi
Kannada
Kokand
Tulu
Malayalam (Not Fluent)
Malayalam (Not Fluent)
Accomplishments
- Turnaround Leadership: As GM at ADSO LLC, revamped sales strategy to boast profitability by 25%+ in one year.
- Market Expansion: At Kerry Logistics, identified and captured 40% new clients in underserved sectors.
- Cost Efficiency: Reduced freight costs by 12% through carrier consolidation and route optimization.
Timeline
General Manager – Logistics Sales & Operations
ADSO LLC
01.2024 - 08.2025
Logistics Sales Operations officer
Milaha (Qatar Navigation)
01.2023 - 12.2023
Logistics Sales and Project assistant Manager
ADSO LLC
01.2019 - 12.2023
Business Development Manager
Kerry Logistics M.E.
01.2017 - 12.2019
LOGISTICS OPERATIONS MANAGER
REFLEX LOGISTICS LLC
01.2015 - 12.2017
Logistics Sales and Customer service executive
Cargo Partners M.E
01.2010 - 12.2015
Senior Sales and Customer / operations Executive
Globelink Weststar shipping L.L.C.
01.2005 - 12.2010
BACHELLORS DEGREE - COMMERCE
MANGALORE UNIVERSITY
PG DIPLOMA - INTERNATIONAL MARKETING
BUSINESS MANAGEMENT
PMP - PROJECT MANAGEMENT
PMI
SIX SIGMA BELT - SUPPLY CHAIN
BLUE OCEAN
OPERATIONAL EXCELLENCE - OPERATIONAL QUALITY
ISO CERTIFICATION
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