Noha Kamel
Ajman,UAE
Summary
- organising appointments and meetings with community- and hospital-based healthcare staff
- identifying and establishing new business
- negotiating contracts
- demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists
- undertaking relevant research
- meeting both the business and scientific needs of healthcare professionals
- maintaining detailed records
- attending and organising trade exhibitions, conferences and meetings
- managing budgets
- reviewing sales performance
- writing reports and other documents.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Community Pharmacist
self-employed
Cairo, Al Mansours City, Egypt
05.2016 - 03.2023
- Received prescriptions and checked against medical histories, safeguarding patient health and safety.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Managed pharmacy budgets through inventory management.
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Ordered and purchased pharmaceutical supplies, medical supplies and drugs.
- Conducted health and wellness screenings for diabetes, high blood pressure and other common ailments
- Kept register of controlled drugs for legal and stock control purposes.
Medical Representative
Amoun Pharmaceuticals
Cairo, Egypt
11.2011 - 01.2013
- Exceeded sales targets through consistent customer engagement.
- Tracked industry trends to identify emerging patient needs and opportunities.
- Followed up on outstanding payments to establish stable cash flow.
- Conducted surveys to drive customer insights and market knowledge.
- Targeted customer base with data-driven, multi-channel marketing strategies.
Quality Control Analyst
Medpharma
Sharjah, UAE
07.2007 - 05.2009
- Drove continuous improvement, implementing investigations and CAPAs to detect and resolve problems due to non-conformance.
- Introduced new laboratory methods to improve error-detection times, resulting in 20% efficiency increase.
- Trained 6 new hires in dual column and modular testing equipment.
- Conducted + inspections and samplings each day.
- Ensured accuracy of results, verifying laboratory equipment had undergone required servicing and calibration before use.
- Carried out stability studies for number of new products.
- Headed the stability-study department for 6 months before leaving the country.
Education
Bachelor of Pharmacy - Pharmacy and Health Science
Ajman University of Science & Technology
Ajman, UAE 09.2003 - 08.2007
Skills
- excellent communication and presentation skills
- an outgoing and persuasive manner and negotiating skills
- sales and customer relationship skills
- confidence, determination and persistence
- patience and self-motivation
- planning, analytical and organisational skills
- a flexible approach to work in order to adapt to changes, for example in the healthcare system or product and drug formularies
- strong teamwork and networking skills
- commercial and business awareness
- the ability to work well under pressure
- the ability to accept criticism and move on
- ambition and the desire to do well
- general IT and administration skills
Languages
Arabic
Native
English
Advanced
Timeline
Community Pharmacist
self-employed
05.2016 - 03.2023
Medical Representative
Amoun Pharmaceuticals
11.2011 - 01.2013
Quality Control Analyst
Medpharma
07.2007 - 05.2009
Bachelor of Pharmacy - Pharmacy and Health Science
Ajman University of Science & Technology
09.2003 - 08.2007
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