Noman Ansari
Sr. IT Manager
Ras Al Khaimah
Summary
Visionary IT Leader: Expertise in defining and executing technology strategies to foster innovation, enhance operational efficiency, and drive digital transformation.
Enterprise Technology Innovator: Skilled in leading large-scale implementations of ERP, CRM, and automation systems that deliver substantial ROI and business agility.
Cybersecurity Champion: Proven success in building robust IT governance frameworks, achieving regulatory compliance, and mitigating risks across enterprise environments.
Strategic Partner: Adept at engaging with executive leadership to ensure IT investments align with corporate goals and deliver measurable business outcomes.
Operational Excellence Driver: Track record of optimizing IT budgets, managing multi-million-dollar portfolios, and implementing process improvements that enhance performance.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior IT Manager
Al Marjan Island
Ras Al Khaimah
07.2017 - Current
- Strategic Leadership and Executive Collaboration: Designed and implemented a 5-year IT roadmap, aligning technology investments with business expansion, including flagship projects like Wynn Integrated Resorts. Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Digital Transformation: Led cloud migration, virtualization, and automation initiatives, improving operational efficiency by 40% and reducing costs by 30%.
- ERP & CRM Deployment: Directed the successful implementation of ERP systems, streamlining finance, procurement, and HR processes, delivering a 25% improvement in productivity.
- Cybersecurity Excellence: Partnered with cybersecurity team to identify vulnerabilities and establish ISO 27001 compliance, significantly reducing security risks.
- Operational Resilience: Established comprehensive disaster recovery plans, ensuring 99.9% system uptime and business continuity across critical operations. Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Team Development and Employee Training: Built and mentored a high-performing team of IT professionals, fostering innovation and delivering on ambitious technology goals. Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Technology Budget Planning and Resource Allocation: Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives. Managed and optimized a multi-million AED IT budget, achieving cost savings while maintaining top-tier service quality.
- Project Coordination and Technical Upgrades: Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Vendor and Supplier Management: Interacted and negotiated with vendors, outsources, and contractors to secure products and services.
IT Manager
Gallery One
Dubai
08.2016 - 07.2017
- Directed the enterprise-wide implementation of Microsoft AX 2012 R3, integrating HR, procurement, finance, and supply chain functions seamlessly.
- Provided IT support to over 20 GCC retail outlets, maintaining 99.8% uptime and enhancing service delivery.
- Negotiated vendor contracts, achieving a 15% cost reduction while ensuring high-quality procurement.
- Automated routine workflows, reducing manual effort by 40% and enhancing overall productivity.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
IT Manager
Abbasi Group
Dubai
08.2014 - 07.2016
- Designed scalable IT infrastructure to support a rapidly growing e-commerce platform, resulting in a 30% increase in web traffic and engagement.
- Deployed process automation systems that reduced operational downtime by 20% and improved system reliability.
- Oversaw IT budget planning and ensured alignment of technology investments with strategic business priorities.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Created and terminated user's accounts from start to finish in business applications.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
ICT Engineer
British School
Abu Dhabi
11.2011 - 07.2014
- Maintained critical IT infrastructure, ensuring uninterrupted operations across servers, networks, and security systems.
- Conducted IT training programs, boosting staff proficiency and reducing support requests by 25%.
- Implemented technology upgrades that enhanced collaboration and learning experiences for educators and students.
- Evaluated emerging technology trends and participated in technology discussions affecting company strategy.
- Streamlined IT support processes for faster resolution times and increased user satisfaction.
- Trained end-users on new technology tools, promoting productivity gains across the organization.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
IT Support Engineer
Unisys
Karachi
09.2006 - 10.2011
- Resolved complex technical issues promptly, achieving a 95% user satisfaction rate and improving overall system reliability.
- Standardized troubleshooting procedures, reducing incident resolution time by 30%.
- Managed installation, maintenance, and upgrades of Windows-based systems, ensuring seamless operations.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Delivered end-user training on new technologies, increasing adoption rates among employees.
- Used ticketing systems to manage and process support actions and requests.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Masters of Computer Science - Infrastructure Designing & Computer Applications
Karachi Computer Science College
Karachi, Pakistan 09.2007 - 10.2010
Skills
Team collaboration
Timeline
Senior IT Manager
Al Marjan Island
07.2017 - Current
IT Manager
Gallery One
08.2016 - 07.2017
IT Manager
Abbasi Group
08.2014 - 07.2016
ICT Engineer
British School
11.2011 - 07.2014
Masters of Computer Science - Infrastructure Designing & Computer Applications
Karachi Computer Science College
09.2007 - 10.2010
IT Support Engineer
Unisys
09.2006 - 10.2011
Languages
English
Arabic
Accomplishments
- Award-Winning Leadership: Recognized for outstanding contributions to IT innovation and operational excellence across multiple organizations.
- Technology Thought Leadership: Published articles and conducted seminars on digital transformation and IT strategy.
- Community Engagement: Mentored aspiring IT professionals and contributed to technology-focused community initiatives.
Additional Information
EXECUTIVE SUMMARY
- Visionary IT Leader: Expertise in defining and executing technology strategies to foster innovation, enhance operational efficiency, and drive digital transformation.
- Enterprise Technology Innovator: Skilled in leading large-scale implementations of ERP, CRM, and automation systems that deliver substantial ROI and business agility.
- Cybersecurity Champion: Proven success in building robust IT governance frameworks, achieving regulatory compliance, and mitigating risks across enterprise environments.
- Strategic Partner: Adept at engaging with executive leadership to ensure IT investments align with corporate goals and deliver measurable business outcomes.
- Operational Excellence Driver: Track record of optimizing IT budgets, managing multi-million-dollar portfolios, and implementing process improvements that enhance performance.
Personal Information
Driving License: Valid UAE Driving License
Executivesummary
Expertise in defining and executing technology strategies to foster innovation, enhance operational efficiency, and drive digital transformation., Skilled in leading large-scale implementations of ERP, CRM, and automation systems that deliver substantial ROI and business agility., Proven success in building robust IT governance frameworks, achieving regulatory compliance, and mitigating risks across enterprise environments., Adept at engaging with executive leadership to ensure IT investments align with corporate goals and deliver measurable business outcomes., Track record of optimizing IT budgets, managing multi-million-dollar portfolios, and implementing process improvements that enhance performance.
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