Nooh Qassemi
Chelmsford
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager
Qassemi Soozaie
Dubai
06.2023 - 07.2024
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Negotiated prices, terms of sales and service agreements.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Recorded accurate and efficient records in customer database.
- Informed customers of promotions to increase sales productivity and volume.
- Monitored and analyzed customer feedback to identify opportunities for improvement
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Finance Intern
AL Khoory Group ( Real Estate)
Dubai
10.2022 - 01.2023
- Processed and verified all incoming invoices and expense reports to ensure timely payments and accurate financial records
- Efficiently handled all accounts payable and receivable tasks daily, reducing invoice processing time to an average of 2 days
- Tracked and controlled Oman Branch expenses weekly, ensuring all project and property needs were met
- Reconciled and updated the status of customer checks on a timely basis and performed weekly bank reconciliations
- Verified and recorded third-party payments monthly, ensuring accurate financial documentation and reducing errors
- Managed petty cash reimbursements from the government, increasing funds available for business expenses
- Conducted thorough verification and recording of tent contracts and check payments, ensuring timely processing and preventing discrepancies
- Checked refund deposits of the tent to ensure accurate financial reconciliation.
Finance Intern
AL Khoory Group ( Yutong, KingLong, Subaru)
Dubai
06.2022 - 09.2022
- Analyzed the lifespan of buses and determined the optimal selling time based on usage data, resulting in a 15% increase in overall revenue
- Verified and recorded common group expenses for all subsidiaries of Al Khoory Group, ensuring accurate distribution and adherence to UAE VAT rules, resulting in improved financial transparency
- Implemented a streamlined process for tracking and monitoring operating expenses for the leasing business, including fuel, utility payments, salik, and vehicle maintenance, leading to a 15% reduction in costs
- Collaborated with cross-functional teams to develop a comprehensive expense reporting system, resulting in increased efficiency and accuracy of expense distribution
- Timely updated the status of over 50 checks issued to customers, ensuring accuracy and reducing discrepancies by 30%.
Finance Intern
Jaaem
Dubai
05.2021 - 09.2021
- Managed all aspects of data management for a leading e-commerce company, including monitoring, analyzing, and compiling data information
- Prepared monthly and annual accounts, projected cost calculations, and created day-to-day invoices, reducing invoice processing time by 15%
- Managed invoice verification for significant shipping carriers (DHL, Aramax, FedEx), uncovering inaccuracies and achieving 10% cost savings
- Handled client complaints promptly and effectively, resolving 95% of issues to the customers' satisfaction
- Managed creating and uploading over 200 beauty and skincare products for over 20 Korean companies on the WooCommerce platform, resulting in a 15% increase in sales within the first month.
Education
MBA - Fintech And Data Analysis
Anglia Ruskin University
United Kingdom 09.2024 -
Bachelor of Science - Finance
Rochester Institute of Technology
Dubai 05.2019 - 05.2023
Skills
Accounts Payable and Receivable
Teamwork and Communication
Financial accounting
Client support
Microsoft office
Tax
Analytical Thinking
Forex and Stocks
Websites
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Persian
Advanced (C1)
Turkish
Upper intermediate (B2)
Timeline
MBA - Fintech And Data Analysis
Anglia Ruskin University
09.2024 -
Account Manager
Qassemi Soozaie
06.2023 - 07.2024
Finance Intern
AL Khoory Group ( Real Estate)
10.2022 - 01.2023
Finance Intern
AL Khoory Group ( Yutong, KingLong, Subaru)
06.2022 - 09.2022
Finance Intern
Jaaem
05.2021 - 09.2021
Bachelor of Science - Finance
Rochester Institute of Technology
05.2019 - 05.2023
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