NOON ELSADIG
Sharjah
Summary
A dedicated Social Support Worker who provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds and age groups
Overview
13
13
years of professional experience
1
1
Certification
Work History
SOCIAL SUPPORT WORKER
COSTI
Toronto , Canada
06.2022 - 09.2023
- Provided self- development sessions, online and in-person
- Provided supportive trauma and crisis counseling to families
- Partnered with Children Aid foundation and other child welfare organizations to assist troubled youths and their families
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Provided assistance to youth facing challenges such as academic, family problems, physiological or physical
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Kept clients engaged in social networks and communities for personal health and growth.
- Conducted mental health assessments and referred clients to appropriate channels to get further assistance
- Obtained and filed client’s records using organization data base
SOCIAL SUPPORT COUNSELOR
COSTI
Toronto , Canada
11.2021 - 06.2022
- Provides information and referrals to clients in crisis
- Provides supportive counseling
- Provides informational family sessions ,online and in-person
- Conducts mental health assessments and referrals
- Provides counseling sessions to families in crisis
- Partnered with schools and child welfare agencies to provide crisis counseling for troubled youths
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained confidentiality of records relating to clients' treatment.
- Provided Trauma and self-developments sessions to students
- Provides assistance and guidance to students in extenuating situations
NEWCOMER SOCIAL SUPPORT COUNSELLOR
AFGHAN WOMEN ORGANIZATION
08.2018 - 11.2021
- Aided clients with a wide range of settlement services
- Provided crisis intervention sessions to a wide range of clients
- Provided self development and educational sessions,online and in-person
- Provided crisis counseling and mental support help, referred clients to appropriate channels to get future assistance
- Prepared reports and communicated results to managers, Funders, and appropriate staff
- Wrote proposals for funding purposes
- Recruited , trained and evaluated placement students and volunteers
- Facilitated workshops ,focus groups and trainings , online and in-person
SOCIAL SUPPORT WORKER
ARAB COMMUNITY CENTER OF TORONTO
06.2014 - 08.2018
- Referred clients to community and social service outlets to reserve help in their area of need
- Provided one on one and group self-development sessions online and in-person
- Preformed mental health assessments and made appropriate referrals
- Conducted crisis intervention and supportive counselling
- Coordinated referrals and services with other partners and community organizations
- Managed new initiatives and outreach campaigns
TEACHER ,COUNSELLOR
MUSLIM GIRLS SCHOOL
08.2010 - 05.2014
- Developed, planned, and implemented curriculum, lesson plans, and educational programs for students
- Presented and reinforces learning concepts within a specified subject or subject area
- Supervised classes to ensure all students are learning in a safe and productive environment
- Delivered personalized instruction to each student by encouraging interactive learning
- Planned and implementing educational activities and events
- Preparing and distributing periodic progress reports and semester report cards
- Attending parent-teacher meetings
- Allocating and grading homework, assignments, and tests.
- Supported student physical, mental, and social development using classroom games and activities.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Maintained confidentiality of records relating to clients' treatment.
- Guided students in developing skills and strategies for coping with challenges
- Engaged students and families in conversation to determine feelings and apprehensions.
- Developed individualized counseling plans for students to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Facilitated weekly group sessions to encourage self-reflection and problem-solving.
Education
Bachelor of Arts - International Development Studies
YORK UNIVERSITY
Toronto ,CanadaSkills
- Advanced computer skills – proficiencies in
- Microsoft office –Excel word, PowerPoint and outlook
- Excellent written and oral communication skills
- Bilingual; speaks both English and Arabic fluently
- Exceptional time management and organizational skills
- Organized with Impeccable attention to details
Certification
COVID-19 Employee Health and Safety Training Emotional intelligence Training.
Mental Health in the Workplace -
Training for Employees. Microsoft Outlook 2010
Training for Employees Defusing Hostile Customers Training Ethics and Professionalism Training.
Crisis Intervention Training for All Audiences
OISE University of Toronto TEFL in progress
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
SOCIAL SUPPORT WORKER
COSTI
06.2022 - 09.2023
SOCIAL SUPPORT COUNSELOR
COSTI
11.2021 - 06.2022
NEWCOMER SOCIAL SUPPORT COUNSELLOR
AFGHAN WOMEN ORGANIZATION
08.2018 - 11.2021
SOCIAL SUPPORT WORKER
ARAB COMMUNITY CENTER OF TORONTO
06.2014 - 08.2018
TEACHER ,COUNSELLOR
MUSLIM GIRLS SCHOOL
08.2010 - 05.2014
Bachelor of Arts - International Development Studies
YORK UNIVERSITY
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