Noor Ibrahim Ali
Abu Dhabi,UAE
Summary
Dynamic professional with strong communication skills and fluency in English and Arabic, adept at public speaking and leadership. Demonstrates proficiency in Microsoft Office Suite and administrative tasks, showcasing self-motivation and problem-solving abilities. Skilled in marketing and programme development, with a focus on maintaining calm under pressure. Career goals include leveraging expertise to drive innovative solutions and contribute to organisational success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Senior Training Consultant
Knowledge Group Consulting
2024.01 - 2025.04
- Company Overview: Abu Dhabi University
- Abu Dhabi University
Customer Relations Associate
Knowledge Group Consulting
2022.04 - 2024.04
- Company Overview: Abu Dhabi, UAE
- Abu Dhabi, UAE
IELTS Administrator
Abu Dhabi University
2018.01 - 2024.01
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Organised important company meetings, leading to improved communication across departments.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
Receptionist
Abu Dhabi University Knowledge Group
Abu Dhabi , UAE
2018.01 - 2022.01
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Assisted with administrative tasks, improving overall functionality of the office.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Maintained an organised reception area for a professional business environment.
English teacher
Future Leaders School
Abu Dhabi, UAE
2019.09 - 2020.12
- Presented findings from data analysis tasks clearly to non-technical colleagues.
- Solved complex problems with effective teamwork and communication skills.
- Managed correspondence, keeping all parties up-to-date on project developments.
- Contributed towards successful product launch through dedicated market research.
- Maintained a high level of service whilst dealing with client queries and complaints.
- Provided valuable support for successful company events and meetings.
Marketing Executive
Tawfeer Company
Abu Dhabi , UAE
2017.02 - 2018.03
- Ensured compliance with latest industry regulations while conceptualizing marketing campaigns.
- Led the creation of digital campaigns, resulting in significant audience engagement.
- Maintained consistent brand messaging across multiple channels ensuring uniformity in communication and visual style.
- Coordinated with sales team to ensure alignment of marketing strategies and goals.
- Identified potential market opportunities through extensive market research and analysis.
Marketing Executive
ISP Company
Abu Dhabi, UAE
2017.01 - 2018.01
- Designed high impact presentations for senior management meetings enabling informed decision making.
- Executed engaging promotional events that successfully attracted target audiences and potential customers.
- Implemented efficient CRM systems to streamline customer interactions and communications.
Event Coordinator
Science Festival
Abu Dhabi , UAE
2014.01 - 2017.01
- Streamlined registration processes, improving attendee ease of access.
- Fostered good relations with participants through professional client management skills.
- Ensured participant satisfaction with effective communication and problem-solving skills.
- Implemented creative décor ideas for enhanced aesthetic appeal of events.
- Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
- Navigated budget constraints whilst ensuring high-quality delivery of events.
- Coordinated logistics, leading to seamless flow of events.
Education
Bachelor of Arts - English Language and Literature
Abu Dhabi University - Art and Science College
2014.01 - 2017.05
High School Certificate -
Al Qadisiya Secondary School
Education Diploma -
Abu Dhabi University
2019.01 - 2020.05
Skills
- Fluent in English
- Fluent in Arabic
- Proficient in Microsoft Office Suite
- Internet use
- Strong communication skills
- Self-motivated
- Proficient in administrative tasks
- Communication skills
- Problem-solving
- Calm under pressure
- Public speaking
- Leadership
- Marketing
- Programme development
Languages
English
Fluent
Arabic
Native
Affiliations
- Photography
- Playing basketball
- Arabic Design writing
Timeline
Senior Training Consultant
Knowledge Group Consulting
2024.01 - 2025.04
Customer Relations Associate
Knowledge Group Consulting
2022.04 - 2024.04
English teacher
Future Leaders School
2019.09 - 2020.12
Education Diploma -
Abu Dhabi University
2019.01 - 2020.05
IELTS Administrator
Abu Dhabi University
2018.01 - 2024.01
Receptionist
Abu Dhabi University Knowledge Group
2018.01 - 2022.01
Marketing Executive
Tawfeer Company
2017.02 - 2018.03
Marketing Executive
ISP Company
2017.01 - 2018.01
Event Coordinator
Science Festival
2014.01 - 2017.01
Bachelor of Arts - English Language and Literature
Abu Dhabi University - Art and Science College
2014.01 - 2017.05
High School Certificate -
Al Qadisiya Secondary School