Experienced pharmacy professional with expertise in patient counselling and education, adept at communicating medication usage and adherence strategies to diverse populations. Demonstrates proficiency in prescription dispensing and drug utilisation review, ensuring accurate handling and identification of drug interactions. Skilled in inventory management and regulatory compliance, with knowledge of local and international pharmaceutical regulations. Utilises multilingual communication skills in English, Arabic, Urdu, Pashto, and Hindi to enhance customer service and team collaboration, fostering seamless care delivery.
· Supervised daily pharmaceutical production activities, ensuring adherence to GMP (Good Manufacturing Practices) and regulatory standards.
· Oversaw cleanroom operations and maintained strict aseptic conditions in sterile solution preparation areas.
· Managed the dispensing of raw materials in compliance with batch manufacturing records and standard operating procedures (SOPs).
· Monitored the autoclaving and sterilization processes of pharmaceutical equipment and products to ensure microbial safety.
· Coordinated labeling, packaging, and inspection of finished goods, ensuring accuracy and compliance with product specifications.
· Received and verified production orders, planned production schedules, and ensured timely fulfillment of customer demands.
· Implemented inventory controlsystems to track raw materials and minimize wastage.
· Conducted regular training and supervision of production staff to ensure safety, hygiene, and compliance with SOPs.
· Worked closely with QA/QC departments for in-process checks, deviation reporting, and batch documentation.
· Demonstrated attention to detail, organizational skills, and the ability to work under pressure in a high-demand manufacturing environment.
· Conducted thorough quality testing of raw materials, in-process samples, and finished pharmaceutical products in compliance with pharmacopeial standards (USP, BP).
· Performed physicochemical analysis, including pH, assay, dissolution, moisture content, and sterility testing.
· Maintained accurate and detailed QC documentation, including batch records, COAs, and stability reports, ensuring data integrity and traceability.
· Ensured all QC processes were aligned with GMP, GLP, and regulatory guidelines, contributing to successful internal and external audits.
· Identified deviations, reported non-conformities, and participated in root cause analysis and CAPA (Corrective and Preventive Action) implementation.
· Collaborated with the production and QA teams to resolve quality issues and ensure continuous process improvement.
· Verified calibration and maintenance of laboratory instruments such as UV-Vis spectrophotometers, pH meters, and analytical balances.
· Demonstrated strong analytical thinking, attention to detail, and problem-solving skills in a fast-paced, regulated environment.
· Participated in method validation, sample retention, and stability studies, contributing to product quality assurance.
Maintained high standards of professional ethics, data confidentiality, and compliance with safety protocols.
Patient Counseling & Education – Strong ability to communicate medication usage, side effects, and adherence strategies to diverse patient populations
Prescription Dispensing – Accurate and efficient handling of prescriptions and over-the-counter medications
Drug Utilization Review (DUR) – Skilled in identifying drug interactions, contraindications, and therapy duplications
Inventory Management – Proficient in stock ordering, expiry tracking, and maintaining optimal inventory levels
Pharmacy Software – Familiar with systems like pharmacy plus, software alliance, and cortex and other local pharmacy software
Regulatory Compliance – Knowledgeable in local and international pharmaceutical regulations (UAE , Pakistan)
Customer Service – Patient-focused approach ensuring satisfaction and quality care
Team Collaboration – Works effectively with healthcare professionals and support staff to ensure seamless care
Multilingual Communication – Fluent in English, Arabic, Urdu, Pashto, and Hindi for effective communication in diverse settings