Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
NOOR IQBAL

NOOR IQBAL

ABU DHABI,United Arab Emirates

Summary

Experienced pharmacy professional with expertise in patient counselling and education, adept at communicating medication usage and adherence strategies to diverse populations. Demonstrates proficiency in prescription dispensing and drug utilisation review, ensuring accurate handling and identification of drug interactions. Skilled in inventory management and regulatory compliance, with knowledge of local and international pharmaceutical regulations. Utilises multilingual communication skills in English, Arabic, Urdu, Pashto, and Hindi to enhance customer service and team collaboration, fostering seamless care delivery.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Pharmacist

Amal pharmacy & Al amal medical center
abu dhabi, uae
04.2019 - Current
  • Delivering comprehensive medication therapy management (MTM) and patient counseling for chronic conditions such as diabetes, hypertension, and hyperlipidemia.
  • Utilizing advanced clinical judgment to assess prescriptions, identify drug interactions, and make evidence-based therapeutic recommendations.
  • Maintaining and updating patient profiles using Electronic Medical Record (EMR) systems, ensuring data accuracy and continuity of care.
  • Handling insurance billing, pre-approvals, and reimbursement claims for various providers, ensuring proper documentation and minimizing claim rejections.
  • Coordinating with insurance companies and physicians to resolve rejections and ensure patients receive timely access to medications.
  • Providing patient-centered care by educating on medication use, lifestyle adjustments, and adherence strategies to improve therapeutic outcomes.
  • Monitoring and managing inventory of medications and medical supplies, including controlled and cold-chain products, with strict adherence to regulatory standards.
  • Mentoring junior pharmacists and staff, promoting team collaboration, leadership, and knowledge sharing.
  • Responding promptly to clinical inquiries from both patients and healthcare professionals, demonstrating problem-solving and effective communication skills.
  • Maintaining high standards of professional ethics, patient confidentiality, and regulatory compliance in all aspects of practice.

Pharmacy manager

swat pharmacy (swat medical & polyclinic)
Abu Dhabi, uae
10.2016 - 04.2019
  • Oversaw daily pharmacy operations with a focus on leadership, patient care, and regulatory compliance.
  • Managed the procurement of medicines and medical supplies, ensuring cost-effective purchasing and consistent stock availability.
  • Built strong relationships with suppliers and wholesalers, negotiating pricing and delivery schedules for optimal inventory flow.
  • Utilized clinical decision-making skills to review prescriptions for accuracy and potential drug interactions.
  • Delivered comprehensive patient education on chronic medications, enhancing adherence and therapeutic outcomes.
  • Maintained proper documentation for audits and regulatory inspections with excellent attention to detail.
  • Successfully balanced inventory control with demand forecasting to prevent stockouts and overstocking.
  • Demonstrated strong time management, effectively handling high patient volume and administrative tasks.

pharmacist

HANAN AL SHIFAA PHARMACY DUBAI
Dubai
05.2014 - 07.2016
  • Oversaw daily pharmacy operations with a focus on leadership, patient care, and regulatory compliance.
  • Managed the procurement of medicines and medical supplies, ensuring cost-effective purchasing and consistent stock availability.
  • Built strong relationships with suppliers and wholesalers, negotiating pricing and delivery schedules for optimal inventory flow.
  • Utilized clinical decision-making skills to review prescriptions for accuracy and potential drug interactions.
  • Delivered comprehensive patient education on chronic medications, enhancing adherence and therapeutic outcomes.
  • Maintained proper documentation for audits and regulatory inspections with excellent attention to detail.
  • Successfully balanced inventory control with demand forecasting to prevent stockouts and overstocking.
  • Demonstrated strong time management, effectively handling high patient volume and administrative tasks.

production pharmacist

frontier dextrose limited pakistan
harripur KPK, pakistan
07.2012 - 02.2014

· Supervised daily pharmaceutical production activities, ensuring adherence to GMP (Good Manufacturing Practices) and regulatory standards.

· Oversaw cleanroom operations and maintained strict aseptic conditions in sterile solution preparation areas.

· Managed the dispensing of raw materials in compliance with batch manufacturing records and standard operating procedures (SOPs).

· Monitored the autoclaving and sterilization processes of pharmaceutical equipment and products to ensure microbial safety.

· Coordinated labeling, packaging, and inspection of finished goods, ensuring accuracy and compliance with product specifications.

· Received and verified production orders, planned production schedules, and ensured timely fulfillment of customer demands.

· Implemented inventory controlsystems to track raw materials and minimize wastage.

· Conducted regular training and supervision of production staff to ensure safety, hygiene, and compliance with SOPs.

· Worked closely with QA/QC departments for in-process checks, deviation reporting, and batch documentation.

· Demonstrated attention to detail, organizational skills, and the ability to work under pressure in a high-demand manufacturing environment.

Quality control officer

SHAZEB PHARMA
HARRIPUR KPK, PAKISTAN
01.2011 - 06.2012

· Conducted thorough quality testing of raw materials, in-process samples, and finished pharmaceutical products in compliance with pharmacopeial standards (USP, BP).

· Performed physicochemical analysis, including pH, assay, dissolution, moisture content, and sterility testing.

· Maintained accurate and detailed QC documentation, including batch records, COAs, and stability reports, ensuring data integrity and traceability.

· Ensured all QC processes were aligned with GMP, GLP, and regulatory guidelines, contributing to successful internal and external audits.

· Identified deviations, reported non-conformities, and participated in root cause analysis and CAPA (Corrective and Preventive Action) implementation.

· Collaborated with the production and QA teams to resolve quality issues and ensure continuous process improvement.

· Verified calibration and maintenance of laboratory instruments such as UV-Vis spectrophotometers, pH meters, and analytical balances.

· Demonstrated strong analytical thinking, attention to detail, and problem-solving skills in a fast-paced, regulated environment.

· Participated in method validation, sample retention, and stability studies, contributing to product quality assurance.

Maintained high standards of professional ethics, data confidentiality, and compliance with safety protocols.

Education

Diploma - REGULATORY AFFAIRS

DUBAI COLLEGE OF PHARMACY
DUBAI UAE
02.2022 - 07.2022

Doctor of Pharmacy - pharmacy

University of Balochistan
Quetta Pakistan
10.2004 - 12.2009

Skills

    Patient Counseling & Education – Strong ability to communicate medication usage, side effects, and adherence strategies to diverse patient populations

    Prescription Dispensing – Accurate and efficient handling of prescriptions and over-the-counter medications

    Drug Utilization Review (DUR) – Skilled in identifying drug interactions, contraindications, and therapy duplications

    Inventory Management – Proficient in stock ordering, expiry tracking, and maintaining optimal inventory levels

    Pharmacy Software – Familiar with systems like pharmacy plus, software alliance, and cortex and other local pharmacy software

    Regulatory Compliance – Knowledgeable in local and international pharmaceutical regulations (UAE , Pakistan)

    Customer Service – Patient-focused approach ensuring satisfaction and quality care

    Team Collaboration – Works effectively with healthcare professionals and support staff to ensure seamless care

    Multilingual Communication – Fluent in English, Arabic, Urdu, Pashto, and Hindi for effective communication in diverse settings

Languages

English
Advanced
Arabic
Fluent
Urdu
Native
Hindi
Advanced

Certification

  • Department of Health (DOH) – Abu Dhabi
  • Dubai Health Authority (DHA) – Dubai
  • Saudi Commission for Health Specialties (SCFHS) – KSA
  • Qatar Council for Healthcare Practitioners – Qatar
  • Pharmacy Council – Pakistan

Timeline

Diploma - REGULATORY AFFAIRS

DUBAI COLLEGE OF PHARMACY
02.2022 - 07.2022

Pharmacist

Amal pharmacy & Al amal medical center
04.2019 - Current

Pharmacy manager

swat pharmacy (swat medical & polyclinic)
10.2016 - 04.2019

pharmacist

HANAN AL SHIFAA PHARMACY DUBAI
05.2014 - 07.2016

production pharmacist

frontier dextrose limited pakistan
07.2012 - 02.2014

Quality control officer

SHAZEB PHARMA
01.2011 - 06.2012

Doctor of Pharmacy - pharmacy

University of Balochistan
10.2004 - 12.2009
NOOR IQBAL