Noor Islam
Dubai,UAE
Summary
Network Engineer with 14+ years of IT experience, including 4+ years dedicated to network engineering. CCNP Routing & Switching and JNCIA-Junos certified, with strong hands-on experience in Cisco, Juniper, and Alcatel networks. Skilled in LAN/WAN, routing & switching, Wi-Fi troubleshooting, and enterprise network operations.
Overview
14
14
years of professional experience
2
2
Certification
Work history
Network engineer
Gibraltar Technologies LLC
Dubai
06.2020 - 01.2026
- Assisted in the design and implementation of new network infrastructure, including LAN/WAN, wireless, and VoIP
- Installed, configured, and administered various software applications to support the network
- Created and maintained detailed network documentation, including network diagrams and device configurations
- Optimised network performance by troubleshooting and resolving complex technical issues.
- Reduced downtime through regular monitoring and proactive system checks.
- Managed multiple projects simultaneously whilst maintaining high standards of workmanship.
IT engineer
HCL Infosystem MEA LLC
Dubai
06.2011 - 06.2020
- Installed, configured, and maintained Cisco networking equipment to support network performance.
- Conducted evaluations to identify vulnerabilities and supported implementation of security measures.
- Provided technical assistance to over 500 users, facilitating rapid resolution of issues.
- Maintained documentation of network configurations and service records to ensure compliance and operational efficiency.
- Delivered outstanding customer service with prompt issue resolution.
- Optimised server performance through regular maintenance and upgrades.
Desktop Engineer
Ramsis Transport
Sharjah
12.2007 - 12.2009
- Assisted in designing and implementing computer hardware solutions to improve system performance.
- Supported troubleshooting efforts to resolve hardware and network issues.
- Installed new software for better productivity.
Desktop Support Engineer
Wind 'n' River Technology (ISP)
New Delhi
01.2002 - 03.2004
- Delivered desktop support solutions for Windows environments, ensuring minimal downtime and optimal performance.
- Conducted troubleshooting for hardware and software issues, providing timely resolutions to increase user satisfaction.
Education
Bachelor of Science - Information Technology
Shobhit University
Meerut, U.P, India 04.2016 - 05.2016
Skills
- Multitasking ability
- Quick learner
- Adaptability
- IP and TCP protocols
- Troubleshooting skills
- Cisco networking
- Routing protocols expertise
- Router and switch management
- LAN and WAN configuration
- Team collaboration
- Desktop support services
- Juniper networking
- Alcatel-Lucent systems
- Vendor relationship management
Certification
- Cisco Certified Network Professional (CCNP – ENCOR 350-401) | Cisco Systems | Aug 2025
Advanced enterprise networking: routing, switching, security, and automation - Advanced Routing & Switching Training | IPRulers Institute, Dubai
Hands-on training in enterprise network implementation, troubleshooting, and design - Juniper Networks Certified Associate – Junos (JNCIA-Junos) | Juniper Networks | 2025
Junos OS fundamentals, routing, and Juniper device configuration - Junos OS & Juniper Devices Training | Juniper Networks Education Services | 2025
- Migrating from Cisco CCNA to JNCIA-Junos | Juniper Networks Education Services
- Cisco Certified Network Associate (CCNA) | New Horizon Institute, Dubai
- Microsoft Certified Systems Engineer (MCSE) | TIIT Institute
- Advance Diploma in Computer Hardware & Networking (ADCHN) | Jetking
LANGUAGES
English
Hindi
Timeline
Network engineer
Gibraltar Technologies LLC
06.2020 - 01.2026
Bachelor of Science - Information Technology
Shobhit University
04.2016 - 05.2016
IT engineer
HCL Infosystem MEA LLC
06.2011 - 06.2020
Desktop Engineer
Ramsis Transport
12.2007 - 12.2009
Desktop Support Engineer
Wind 'n' River Technology (ISP)
01.2002 - 03.2004