NOOR JAMAAN BAIT RABEEA
Muscat,Oman
Summary
Detail-oriented professional with expertise in MS Office Suite, Jana Invoicing System, and basic SOC/NOC support. Proficient in documentation and reporting, ensuring accurate and efficient data management. Committed to leveraging skills to enhance operational efficiency and support organisational goals.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work history
Administrative Officer
Omani Hospitality Company
Muscat, Oman
04.2018 - 12.2025
- Administered payroll processes, including attendance tracking and correction workflows.
- Maintained accurate employee records and files to ensure compliance.
- Managed invoicing and approvals through Jana, ensuring timely submissions.
- Coordinated calendars and scheduled interviews to support recruitment efforts.
- Drafted and proofread official correspondence while upholding document control standards.
- Provided first-line support for employee administrative requests, escalating issues when necessary.
- Assisted F&B Manager with schedules and routine communications.
- Prepared reports and coordinated interdepartmental communication with service providers.
Service Support Engineer (Operations Project)
Aldosari Global L.L.C
Muscat
08.2017 - 03.2018
- Assist technical operations projects with basic troubleshooting and issue resolution; document incidents and outcomes.
Service Support Technician
Oman Broadband Company
Muscat
02.2016 - 12.2016
- Facilitate service support within SOC & NOC teams, enabling technical troubleshooting and customer assistance.
Education
Diploma - Electronics & Telecommunications Engineering
Higher College of Technology
MuscatSkills
- MS Office Suite (Word, Excel, PowerPoint)
- Jana Invoicing System
- Basic SOC/NOC Support
- Documentation & Reporting
TRAINING & COURSES (SELECTED)
- Nine Modules of Supervisor Development Programme; Train the Trainer
- Time Management; Email Etiquette; Grooming & Communication; Guest Experience
- Basic Food Hygiene; Fire Safety & Security
- Windows Application; Telecommunication Dept. at Electricity Transmission Co.
- Network Dept. at Omantel; Training Report
CORE COMPETENCIES
- Payroll Management & HR Support
- Scheduling & Calendar Management
- Communication & Problem Solving
- Technical Support (SOC/NOC exposure)
- Invoicing & Approvals (Jana System)
- Office Administration & Correspondence
- Stakeholder & Vendor Coordination
- MS Office (Word, Excel, PowerPoint)
Timeline
Administrative Officer
Omani Hospitality Company
04.2018 - 12.2025
Service Support Engineer (Operations Project)
Aldosari Global L.L.C
08.2017 - 03.2018
Service Support Technician
Oman Broadband Company
02.2016 - 12.2016
Diploma - Electronics & Telecommunications Engineering
Higher College of Technology