Noor Mohammed

• Oversee a team of over 120 staff across a 3-shift 6-day working schedule, ensuring efficient daily operations within a 559,723 sq. ft. warehouse area.
• Implement strategies to streamline warehouse processes, maximizing productivity and efficiency.
• Develop and utilize effective tools to track key metrics such as order processing, picking and packing, dispatch, customer service, and complaints handling.
• Improve warehouse efficiency by implementing system upgrades and reports within the Warehouse Management System with the support of in-house IT team.
• Leverage data-driven insights to optimize manpower and equipment allocation, maximizing productivity.
• Work closely with sales and logistics teams to ensure accurate planning and timely execution of domestic and export orders.
• Oversee HSE standards, maintaining a safe working environment for employees and securing the warehouse property.
• Coordinate with service providers and finance team to ensure proper disposal or recycling of damaged automotive parts, oils, and batteries.
• Actively seek feedback, identify areas for improvement, and implement innovative solutions.
• Experienced working on projects requiring the integration of cross-functional technology and/or business solutions.
• Evaluated employee performance regularly, offering constructive feedback aimed at improving individual skills while also recognizing outstanding achievements among team members.
• Worked closely with Admin Manager to evaluate suppliers against product quality and lowered rates (related to WH supply) to aid in cost reduction.
• Identified gaps and developed process to ensure the timely ordering and supply of packing and printing materials to WH, to avoid running short of critical supplies.
• Developed Color coding system in the WH for proper Waste segregation for the purpose of disposal/scrap, re-use and recycle.

• Managed a team of 9 Export, Domestic and Order fulfillment coordinators to ensure smooth Outbound order handling.
• Ensured timely delivery of customer orders with proactive communication between the warehouse and logistics.
• Delivered excellent customer service by resolving complaints quickly or escalating complex issues when necessary and maintaining a proper Complaints register KPI.
• Collaborated with other teams within the organization to achieve overall company goals related to efficiency, quality, and customer satisfaction levels during peak periods of business activity.
• Implemented continuous improvement initiatives that led to significant reductions in processing time for customer orders.
• Monitored and maintained order accuracy, ensuring proper delivery/loading instructions and timely assignment of routes and loading methods.
• Developed customer route map with drop off zones and drop off points to help smoothen the domestic delivery process in collaboration with the Transport department.

• Handled a team of 25 including Receiving, Shelving, Picking, Packing and Documentation.
• Strong in managing WH operations with excellent WMS knowledge.
• Focus on Customer Satisfaction balanced with the target of achieving business goals.
• Achieved above 99% Inventory and location accuracy with WMS implementation.
• Order fulfillment with on-time deliveries.
• Experienced with Hazardous & temperature sensitive product handling (chemicals, temperature-sensitive products)
• Experienced with handling Batch managed goods (FIFO/FEFO).
• Inventory control & management (ABC analysis, Near Expiry reporting, Cycle count, Discrepancy reconciliation and Adjustments).
• Weekly WH Capacity planning based on the expected Inbound/Outbound volume.
• Developed and implemented procedure updates to improve workflow and productivity.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

• Maintained relevant controls and checks at different stages of warehouse activities
• Adept at managing hazardous, sensitive, and temperature-controlled goods
• Monitored storage temperatures, maintained equipment, and calibrated tools
• Inventory discrepancy handling
• Basic understanding of shipment clearance and Mirsal II procedures
• Enforced PPE usage and safety guidelines in the work environment
• Ensured proper document management and adherence to quality standards
• Proficient in manpower planning and occasional client/supplier/transport liaison
• Prepared Incident reports for disciplinary actions
• Preparation of Monthly report for stock movement of Chemical Precursors to Dubai Police.

Seasoned SAP ERP professional with expertise in material master management, procurement, logistics, and quality control. Proficient in master data setup, transaction processing, inventory management, and warehouse operations.

Skilled in ERP & CRM implementation, from requirement gathering to post-implementation support. Experienced in master data management, system configuration, testing, training, and documentation.