Noora AlBrake

• Coordinate medical insurance renewals, enrollment, deletion, and reimbursements for professional and technical staff, ensuring compliance with HAAD and DOH regulations.
• Serve as primary liaison with insurance brokers for approvals, tracking debit/credit notes, and resolving claims efficiently.
• Maintain and update insurance-related trackers (e.g., census lists, business card requests) and organize documentation for easy access.
• Manage air ticket and hotel bookings for business travel, technical staff vacations, and exit tickets, ensuring policy compliance.
• Process PR and IOU requests via SAP for the PCP department, ensuring budget adherence and avoiding duplication.
• Support employee welfare by organizing staff engagement activities including events, outings, sports tournaments, and recognition programs.
• Plan and implement wellness programs covering mental health awareness, health check-ups, and fitness initiatives.
• Handle business card requests for new and existing employees.
• Respond promptly and professionally to staff insurance queries, maintaining a high level of employee satisfaction.
• Prepare reports and summaries as requested by the line manager.
• Ensure compliance with UAE Labor Law and internal HR policies.

Video Editing assistant at various tv shows.

Lighting and directing Assistant on set.

Among others, contributed in the production of "Baher Osha" (documentary) "Massakom Watan" (cultural talk show).

• Built skills in Adobe Creative Cloud to develop marketing content.
• Calculated bills for customer orders, collected fees and updated tracking system with new totals.

• Working with different teams which are infrastructure, security, telecommunication and application for the information technology division
• Each team has their own role and responsibilities.
• Coordinated files, spreadsheets and reports for staff.
• Answered telephone to assist callers and take messages.
• Collaborated in professional team to solve workflow issues.
• Provided project support from planning to budget tracking.

• Assistance for a system analysis and design course at Zayed University in 2015: providing a support to a lead teacher in charge of a lecture by tutoring individual students or small groups to use different systems
• Creating lesson plans, grading, and overseeing lesson preparations.
• Developed programme to work with students and increase interest in higher learning.