Noora Mohammed Alahmed
Ajman
Summary
Organized and motivated employee, seeking to secure a position in a company that will utilize my skills in a challenging work environment.
Overview
2026
2026
years of professional experience
Work History
Customer Happiness Consultant
Monaliza Domestic Workers Service Center
Ajman, United Arab Emirates
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Enhanced data entry accuracy by implementing keyboard shortcuts and efficient typing techniques.
- Performed general office duties such as typing, operating office machines and sorting mail.
- Followed instructions and procedures to complete assigned tasks.
Customer Service Manager
Al Waha Building Contracting
Dubai, United Arab Emirates
03.2024 - 03.2025
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Administration & Customer Service Assistant
High Joint LLC
Dubai
01.2023 - 03.2024
- Shadowed and assisted the CEO at meetings and for the launch of High Joint’s 4th location
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Scheduled meetings and managed calendar
- Assisted Marketing with invitations and guest relations
- Assisted the HR Manager with writing certificates and organizing food safety courses for employees
Education
Al Heera for secondary education
Innovation and entrepreneurship
Higher college of technology
Skills
- Fluent Arabic and English
- Excellent Written and Verbal Communication
- Customer Service
- Team Work
- Time Management
- Client relationships
- Problem-solving
- Public speaking
Languages
Arabic
Native
English
Fluent
Timeline
Customer Service Manager
Al Waha Building Contracting
03.2024 - 03.2025
Administration & Customer Service Assistant
High Joint LLC
01.2023 - 03.2024
Innovation and entrepreneurship
Higher college of technology
Customer Happiness Consultant
Monaliza Domestic Workers Service Center
Al Heera for secondary education