A highly motivated and friendly personality seeking a challenging position of a cabin crew in a well renowned airline to deliver exceptional customer satisfaction.
Overview
1
1
year of professional experience
Work History
Groundstaff
Etihad Airways
Cochin International Airport Cochin Kerala India
05.2023 - 03.2024
Reviewed documents for accuracy and compliance. Assisted passengers with check-in procedures. Supported team in maintaining smooth operations.
Assisted passengers at Etihad Airways service counters by providing essential travel information. Guided travelers on safety and security protocols to ensure compliance. Addressed passenger inquiries to enhance overall travel experience.
Assisted in organizing and filing manifests for preflight operations. Supported submission of printed manifests and general declarations at gates. Aided in maintaining compliance with aviation regulations.
Executed gate bag reconciliation by boarding and accurately tallying last-minute seat changes.
Facilitated onboarding activities by providing regular updates on flight and ramp operations.
Established damage pilferage report (DPR) and property irregularity report (PIR) processes to ensure adherence to customs regulations.
Represented Etihad Airways at Cochin International Airport, ensuring exceptional customer service and operational efficiency. As customers service exicutive
Education
Cabin Safety And Cabin Service Training -
Flywings Simulator Training Center
Hariyana , India
2024
Diploma - Airlines and Airport Management
Skyfy College
Kerala India
01.2023
Bachelor - Computer Application
University of Calicut
Kerala India
01.2023
Higher Secondary - Plus2
Palora Higher Secondary School
Kerala India
12.2018
High School - Sslc
Palora Higher Secondary School
Kerala India
01.2016
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Languages
English
Hindi
Training
Cabin Crew Training, Flywings Simulator Training Centre
Accomplishments
Receiving praise for flexibility, maintaining professionalism under pressure, and effective communication skills.