Summary
Overview
Work History
Education
Skills
Accomplishments
Valid UAE Driving License
Timeline
Noufal Niyas

Noufal Niyas

Unit In Charge-Operations
Dubai-Al Karama

Summary

Extensive Background in Health care business operations, Business Development, People Management,

Revenue Cycle Management,Cost Management,P&L and Quality and Safety Process

Demonstrated Success in Win-Win Compromises, Operational Process Implementation,People Direction,Revenue and Cost Control management,Alert Doctors action plans,Insurance Rejection control,Team Building strength.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
5
5
Languages

Work History

Unit In Charge

Aster DM Healthcare
Dubai
09.2023 - Current

*P&L

*Business Development

*People Management

*Strategy initiatives and presentation

*Claims rejections and action plan

*Patient Experience initiatives

*Complaint Resolution

*Maintaining Day to Day business operations

*EBITDA analysis

*Recruiting right candidates for available positions

*Inventory Management

*Cost Management

*Budget and action plan

*Alert Doctors action plan

*Monthly, Quarterly, yearly Business review with CEO, Territory Head, Finance

*Maintaining clinic as per DHA regulations

Senior Customer Service Executive

Aster DM Healthcare
Ras Al khaimah
07.2019 - Current

*Acting Unit in charge

*Floor supervisor

*Meeting corporates and creating corporate Tie ups

*Clinic and on site business operations

*Conducting Medical Campaign and Marketing activities

*Daily briefing to Cluster Manager

*NPS Monitoring and actions plan

*Doctor's duty schedule and leave plan

*Providing Business Lead

*OP Registration and Billing

*Insurance approvals

*Claims rejection

*HIS implementation support

*Health package suggestions by studying requirements

*On time bill closing

*Convincing customers for Insurance packages (Cigna Neuron,Axa, MetLife annual health check up package)

*Conducting huddle meeting all days for increasing alignment across the team

*Maintaining quality of service by observing and reporting incidents within clinic

*Duty Roaster

*PPT presentation

Marketing Executive

Sabari Distributions PVT LTD
Kozhikode-kerala
07.2017 - 09.2017
  • Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Traveled to promote current programs and drive marketing through trade shows and industry conferences.
  • Managed workflow between staff, coordinating documents and creative material distribution.

Education

MBA - Finance And Marketing

Rabindranath Tagore University, Raisen-India
02.2021 - Current

BBA -

Bharathiar University, Coimbatore Tamil Nadu
07.2014 - 06.2017

High School Diploma -

Feroke Higher Secondary School, Kerala India
06.2012 - 03.2014

Skills

*Creative Thinker *Clear communicator *Ability to positively influence & negotiate *Natural relationship builder *Outcome focused leader *Persuasion and influence *Team Building skill *Emotional Intelligence *Conflict resolution *Technological skill

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Accomplishments

*Appreciation from CEO and COO for handling Port PCR operations in an Award and Recognition Ceremony

*Promoted as Senior Supervisor with appreciation for clinic and On-site business operations *Recognized as

second in line in charge *Selected as UIC and Floor Manager

Valid UAE Driving License

Holding a Valid UAE License

Timeline

Unit In Charge - Aster DM Healthcare
09.2023 - Current
Rabindranath Tagore University - MBA, Finance And Marketing
02.2021 - Current
Senior Customer Service Executive - Aster DM Healthcare
07.2019 - Current
Marketing Executive - Sabari Distributions PVT LTD
07.2017 - 09.2017
Bharathiar University - BBA,
07.2014 - 06.2017
Feroke Higher Secondary School - High School Diploma,
06.2012 - 03.2014
Noufal NiyasUnit In Charge-Operations