Noufal Puthiyottil Moosa
DUBAI,UAE
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in solutions.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Purchaser
Marhaba mandi Restaurant
dubai, uae
08.2018 - Current
- Optimised procurement processes for timely acquisition of quality ingredients and supplies.
- Fostered long-term vendor relationships through strategic negotiation of pricing and terms.
- Conducted regular evaluations of supplier performance to maintain quality compliance.
- Established inventory control measures, effectively reducing waste and optimising stock levels.
- Improved vendor selection with rigorous research and comparison.
Supermarket cashier
madina super market
dubai, uae
04.2013 - 02.2018
- Processed customer transactions efficiently, ensuring accurate cash handling.
- Maintained cleanliness and organisation of checkout area to optimise customer experience.
- Assisted customers with inquiries, providing detailed product information.
- Collaborated with team members to manage stock levels and replenish shelves effectively.
Education
High School Diploma - Accounting
Higher Secondary School Iringannur
kerala,india 06.2010 - 03.2011
Skills
- Purchasing system operation
- Decision-Making aptitude
- Time management proficiency
- Efficient planning
Languages
English
Advanced
Hindi
Proficient (C2)
Arabic
Advanced
Malayalam
Fluent
Tamil
Fluent
Affiliations
- Driving ,Reading book, Volly ball, Cricket
Certification
uae driving license
Timeline
Purchaser
Marhaba mandi Restaurant
08.2018 - Current
Supermarket cashier
madina super market
04.2013 - 02.2018
High School Diploma - Accounting
Higher Secondary School Iringannur
06.2010 - 03.2011