Nouman Shafiq
Dubai
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Leader
Facilities Management
01.2023 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with client through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Shift Supervisor
KFC
01.2019 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Matriculation -
Quaid-e-Azam School
04.2017
Skills
- SUPERVISORD
- TEAMWORK
- LEADERSHIP
- TIME MANAGEMENT
- DISPATCHING
- MANAGEMENT
- PROBLEM SOLVING
- ACTIVE LISTENING
- FOOD DELIVERY
- EMPATHY
- Teamwork and Collaboration
- Attention to Detail
- Team Supervision
- Work Planning and Prioritization
- Goal Setting
- Overseeing Daily Activities
- Quality Improvement
Languages
English
Urdu
Punjabi
Personal Information
- Date of Birth: 03/11/99
- Nationality: Pakistani
- Marital Status: Single
Timeline
Team Leader
Facilities Management
01.2023 - Current
Shift Supervisor
KFC
01.2019 - 12.2022
Matriculation -
Quaid-e-Azam School
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