Talented Manager with 15+ years expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. QA methodology with proven history of reducing errors to increase quality. Dedicated to analyzing and resolving defects. Business IT savvy educator with in-depth understanding of Business Management programs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Digitization Manager
Albanna Engineering & Constructions LLC
01.2023 - Current
Supervising all project digitization operations and organized project workflows on a web platform, serving as the central hub for task management, progress tracking, and team collaboration.
Implementing digitization policies to standardize and maintain consistency in digitization processes, meeting stringent quality and accuracy standards.
Managing information and online accessibility of data and information, involving database development and user-friendly web interfaces as well as ensuring data quality control by implementing rigorous measures to identify and rectify errors or inconsistencies in digitized data.
Conducting data analytics to extract valuable insights and trends from the digitized content, contributing to informed decision-making.
Delivering regular progress reports to CEO, providing detailed updates on digitization efforts, data quality, and achieved milestones.
leading database development efforts, tailoring data capture methods to suit projects requirements, including full data capture.
Head of Quality Assurance and IE Department
Cordoba University
07.2008 - 09.2022
Ensuring academic programs and services, as well as the infrastructure of the institution, meet industry standards and regulatory requirements.
Achieving all requirements for to obtain an ISO 9001:2015 certificate for a quality management system.
Developing the organizational structure of the university to be more effective and efficient for decision-making process
Making a significant contribution to the administration team working on the creation of the human resource system, including templates, forms, and a good practice guide, in addition to using relevant quality tools to assist management and staff in understanding quality improvement.
Developing training plans by identifying the departments’ training needs and drawing up an organizational training plan that addresses each department’s needs. The plan focuses on achieving measurable outcomes through training courses.
Lecturer of Business Administration
College Of Management
09.2008 - 09.2022
Instructed economic and business management subjects for 20 hours per week.
Encouraged students to think critically and develop problem-solving skills.
Led group discussions and activities to stimulate student learning.
Encouraged student participation and provided feedback to improve student performance.
Maintained regularly scheduled hours to assist and advise students on class, program, academic plans.
Utilized various technology tools and platforms to enhance student learning.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Master of Science - Business Information Technology
Northumbria University
Newcastle, United Kingdom
02.2008
Bachelor of Science - Economics, Business Administration And Management
University of Aleppo
Aleppo, Syria
09.2005
Occupational And Social Skills
Decision-making: Ability to make an appropriate adaptation between business and information technology strategies and resources to achieve suitable and harmonic integration, as well as great analytical and evaluation abilities and formal reporting skills.
Quality management System: Perform all specifies requirements for the institution to obtain ISO 9001:2015 for a quality management system with quality standards.
Communication: Effective and proficient interpersonal communication skills with people from different levels of education and students from different cultural backgrounds.
Information Technology: Wide knowledge of Microsoft 365 Business Standard apps (Outlook, Word, Excel, Access, and PowerPoint), Microsoft Operating Systems, and Internet skills.
Statistics: Support the coordination of external reviews and inspections by providing statistical analysis using IBM SPSS for data management, briefings, reports, and detailed plans for internal reviews.
Certification
Certificate of participation in the specialized on “Auditing and Evaluating the Quality of High Education” as a Head of QA & IE at Cordoba Private University, which was held at the Ministry of High Education and Scientific Research, Damascus, Syria, May. 2021.
ICDL Standard Certificate V6 European Computer Driving License Foundation, Feb. 2019.
Completed a 35-training-hour course in Project Management Professional (PMP), University of Aleppo, College of Business Administration, Aug. 2013.
Completed the training seminar on Leadership in Project Management, Project Management Institute, Aleppo, Syria, Apr. 2009.
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Personal Information
Date of Birth: 09/10/81
Nationality: Syrian Arab Republic
Place of Birth: Kingdom of Saudi Arabia
References
Available on request
Timeline
Digitization Manager
Albanna Engineering & Constructions LLC
01.2023 - Current
Lecturer of Business Administration
College Of Management
09.2008 - 09.2022
Head of Quality Assurance and IE Department
Cordoba University
07.2008 - 09.2022
Master of Science - Business Information Technology
Northumbria University
Bachelor of Science - Economics, Business Administration And Management