NOUR EL HOUDA
Dubai
Summary
- Seeking challenging role within rapidly growing organization, offering diverse goals and objectives in modern, cost-effective business environment.
- Polished crew member offering more than two years of employment in commercial aviation industry. Focused and astute and fluent in Number languages. Outstanding record of performance for domestic and international flights.
- Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with US-based airlines as valued member of cabin crew.
- Experienced with content creation, campaign management, and market analysis. Utilizes research skills to identify trends and opportunities. Knowledge of social media platforms and digital marketing tools.
- Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Overview
5
5
years of professional experience
Work History
Cabin Crew Member
Emirates Airlines
03.2023 - Current
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Promoted airline loyalty programs and onboard sales, boosting revenue through upselling products and services.
Freelance photography model
01.2021 - Current
- Modeling for small independent clothing, jewelry lines
Community manager / sales representative
Le Palais Des Rêves
04.2021 - 12.2021
- Developed and executed social media and communication campaigns and strategies.
- Established relationships with long-term clients to enhance business partnerships.
- Created engaging content (text, images, videos) for social media platforms.
- Coordinated sales initiatives with marketing programs to optimize outreach efforts.
Sales agent
Bazar eline
01.2021 - 06.2021
Education
Cosmetology Degree - Cosmetology
Centre de formation aissat iddir
Algeria 01.2023
Masters Degree - Anthropology
University of Algiers 2
Algeria01.2022
Skills
- Team collaboration
- Solution-oriented mindset
- Interpersonal communication
- Dedicated work ethic
Languages
English (advanced)
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Personal Details
- Nationality: Algerian
Timeline
Cabin Crew Member
Emirates Airlines
03.2023 - Current
Community manager / sales representative
Le Palais Des Rêves
04.2021 - 12.2021
Freelance photography model
01.2021 - Current
Sales agent
Bazar eline
01.2021 - 06.2021
Cosmetology Degree - Cosmetology
Centre de formation aissat iddir
Masters Degree - Anthropology
University of Algiers 2