Administrative Officer with 4 years of experience delivering high-quality administrative assistance, dealing with airlines agency. issuing travel tickets,exceptional planning skills. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hi, I’m
Nour El Moubaid
Abu Dhabi,UAE
Summary
Overview
5
years of professional experience
2
years of post-secondary education
Work History
Hanadi Travel Tourism Tartous, Syria
Administrative officer
06.2021 - 03.2024
Job overview
- Booking travel ticket and issuing visa arrangements.
- Made travel arrangements for executives and managers and documented travel details.
- Welcomed customers and offered product recommendations and demonstrations.
- Served customers with excellent skills and experiences.
- Asked questions to engage customers and assess needs.
- Built strong relationships with customers and negotiated rates
- Attracted customers with stunning visual product displays.
- Managed queries in person, by phone and via email with exceptional customer care.
- Stayed up to date on policies and rules to maintain consistency.
R.T TravelTartous, Syria
Administrative assistant
05.2019 - 06.2021
Job overview
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Received, sorted and distributed incoming mail.
- Provided printing, photocopying scanning support to colleagues.
- Arranged filing systems for easy use and retrieval by personnel.
- Organised tasks by level of urgency and importance to make best of use time and resources.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Organised travel and accommodations arrangements within assigned budgets.
- Received and checked financial statements and reconciled related accounts.
Education
Al Andalus tourism Sciences Center Tartous / Syria
Tourism Management ( Amadeus System) from Tourism
08.2019 - 09.2021
University Overview
Skills
- Leadership
- Communication skills
- Team building
- Time management
- Google search
- Microsoft office
Languages
Arabic
Native
English
Fluent
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative officer
Hanadi Travel Tourism
06.2021 - 03.2024
Al Andalus tourism Sciences Center
Tourism Management ( Amadeus System) from Tourism
08.2019 - 09.2021
Administrative assistant
R.T Travel
05.2019 - 06.2021
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