Nour Soliman
Dubai,DU
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Account Manager position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Direct Sales Representative
First Abu Dhabi Bank
03.2023 - Current
- Boosted sales performance by developing and executing targeted marketing strategies.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Increased market share with effective prospecting and lead generation tactics.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
Account Manager
Kitopi
09.2021 - 02.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Account Manager
Food & Pleasure
02.2019 - 08.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Streamlined internal processes for better efficiency in account management tasks.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Education
Bachelor of Arts - Mass Communications
Tanta Univeristy
Egypt09.2011
Skills
- Sales Quota Achievement
- Business Growth and Retention
- Regulatory Compliance
- Decision-making
- Customer Relationship Management
- Service Promotions
- Team collaboration
- Multitasking
Languages
English
Advanced (C1)
Timeline
Direct Sales Representative
First Abu Dhabi Bank
03.2023 - Current
Account Manager
Kitopi
09.2021 - 02.2023
Account Manager
Food & Pleasure
02.2019 - 08.2021
Bachelor of Arts - Mass Communications
Tanta Univeristy
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