Noura Alghaithi
Dubai
Summary
Dynamic professional with a proven track record in leadership, revenue growth, and customer satisfaction. Adept at negotiation skills, clients' needs assessment, and building strong relationships. Expertise in customer relationship management and proficient in MS Office: Word, Excel, PowerPoint. Committed to leveraging skills to drive business success and exceed client expectations.
Dependable and driven individual with strong aptitude for maintaining accurate records and ensuring data confidentiality. Proficient in administrative tasks and data entry, combined with excellent organisational and communication skills. Capable of streamlining medical records management to support patient care and administrative efficiency.
Overview
2
2
years of professional experience
Work History
Medical record clerk
Saudi German hospital
Dubai
04.2024 - Current
- Handled sensitive information discreetly under strict protocols, maintaining trust between the hospital and its patients.
- Proofread records for completeness and accuracy before filing them away systematically.
- Coordinated closely with administrative staff to secure necessary documentation.
- Communicated promptly with healthcare professionals for clarification on unclear entries, thereby ensuring accurate record keeping.
- Improved accessibility by digitising physical medical files.
- Performed volume data entry, inputting patient records into medical systems.
- Updated patient healthcare records and scanned and attached documents to support modifications.
Sales manager
Tiger Property Group
Dubai
04.2023 - 04.2024
- Served as a sales manager in a specialized real estate firm, overseeing property sales operations.
- acted as a liaison between clients and brokers, facilitating communication and understanding of client requirements.
- conducted client's meetings to discern their specific needs and recommended properties aligning with their specifications ensuring customer satisfaction and property solutions.
- Fostered trust and loyalty through the development and maintenance of robust relationships with key clients, simultaneously optimizing the firm's revenue and profitability.
Sales manager
Etisalat
Dubai
11.2022 - 03.2023
- Oversaw planning and execution of targeted sales and marketing strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
- Optimised sales methods to best engage, acquire and retain customers.
- Streamlined sales processes to enhance team productivity.
- Managed key accounts, resulting in consistent revenue generation.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
Education
High School Diploma -
Al Wahda private school
SharjahSkills
- Leadership
- Revenue Growth
- Customer Satisfaction
- Negotiation Skills
- Clients' Needs Assessment
- Relationships Building
- Customer Relationship Management
- MS Office: Word, Excel, PowerPoint
Timeline
Medical record clerk
Saudi German hospital
04.2024 - Current
Sales manager
Tiger Property Group
04.2023 - 04.2024
Sales manager
Etisalat
11.2022 - 03.2023
High School Diploma -
Al Wahda private school
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