Noura Boughdiri
Dubai
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
23
23
years of professional experience
Work History
Property Advisor
Wallstar Real Estate
03.2024 - Current
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Strengthened brand reputation by delivering exceptional service during each interaction with clients.
- Maintained detailed records of customer interactions, ensuring accurate data tracking for future reference.
- Expanded client base through proactive prospecting and building strong relationships with potential customers.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries.
- Recorded contact information of customers and potential customers in internal database.
- Followed up with customers to solicit further sales.
- Completed daily cold calling and outreach to build sales pipeline.
Spanish Tutor
I English
01.2023 - 03.2024
- Ensured content-rich lessons were delivered in an engaging manner.
- Created written resources to support educational development.
- Delivered comprehensive lessons on Spanish culture encompassing festivals, traditional food, and social conventions.
- Utilized a range of teaching delivery techniques to enhance student comprehension of course material.
- Developed interactive activities that promoted inclusivity and active participation in mixed-ability classrooms.
Front office receptionist
Quicklink
01.2022 - 02.2023
- Ensured accuracy and currency of membership database.
- Ensured prompt handling of both internal and external mails.
- Performed front of house responsibilities with a warm and professional approach.
- Aided company employees with administrative duties including document reproduction, fax transmission, and meticulous record maintenance.
Telesales Representative
SANGH INTERNATIONAL
06.2022 - 01.2023
- Expanded client base through proactive prospecting and building strong relationships with potential customers.
- Boosted conversion rates through skillful negotiation tactics and overcoming objections from potential customers.
- Recorded contact information of customers and potential customers in internal database.
- Followed up with customers to solicit further sales.
- Completed daily cold calling and outreach to build sales pipeline.
- Called prospective customers in designated market area to qualify leads.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Call Center Agent
Tunisia Projects
01.2002 - 01.2006
- Met call time quotas with concise communication and following established scripts.
- Answered customer enquiries with excellent customer service skills.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
Secretary
Amit Cotbus
01.2016 - 01.2020
- Screened telephone calls and forwarded to appropriate departments.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Addressed inquiries and responded via email or telephone follow-up.
Translator Spanish
Cervantes Tunisia
01.2012 - 01.2015
- Revised submitted translations to increase accuracy and ensure user comprehension.
- Proofread and edited final translations to ensure optimal quality and adherence to company standards.
- Delivered real-time interpretation services for business clients with faultless accuracy.
Education
Diploma of Higher Education - French Education
Bourguiba School of Languages
07.2011
Spanish Diploma - Spanish Education
Miguel Academy of languages
07.2000
Bachelor Degree - Education
University of Languages
07.1997
Skills
- Active selling
- Enthusiastic communicator
- Excellent timekeeping
- Product demonstrations
- Interactive teaching/learning
- Active listening
Languages
English
Intermediate
B1
French
Upper intermediate
B2
Spanish
Proficient
C2
Arabic
Bilingual or Proficient (C2)
Timeline
Property Advisor
Wallstar Real Estate
03.2024 - Current
Spanish Tutor
I English
01.2023 - 03.2024
Telesales Representative
SANGH INTERNATIONAL
06.2022 - 01.2023
Front office receptionist
Quicklink
01.2022 - 02.2023
Secretary
Amit Cotbus
01.2016 - 01.2020
Translator Spanish
Cervantes Tunisia
01.2012 - 01.2015
Call Center Agent
Tunisia Projects
01.2002 - 01.2006
Diploma of Higher Education - French Education
Bourguiba School of Languages
Spanish Diploma - Spanish Education
Miguel Academy of languages
Bachelor Degree - Education
University of Languages
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