Hi, I’m
Noura Iharchafane
Dubai,UAE
Summary
CIBTAC qualified Beauty Therapist with extensive experience providing exceptional skin care.
with strong background of client satisfaction. Works collaboratively to address aesthetics, skincare and beauty needs. Offers strong consultative sales skills and proactive communication to build loyal rapport.
Overview
15
years of professional experience
Work history
Yugen careDubai, UAE
Beauty therapist
2023.08 - Current (2 education.years_Label & 10 education.months_Label)
Job overview
- Designed long-term personalised care plans for clients with varying beauty and aesthetic needs.
- Analysed beauty needs by assessing skin tone, texture and problems.
- Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.
- performing various skin and body treatments and laser hair removal
Aesthetica ClinicDubai
Beauty Therapist
2021.06 - 2023.07 (2 education.years_Label & 1 education.month_Label)
Job overview
- Evaluating clients' beauty needs by asking questions and performing skin analyses
- Providing facial and body treatments
- Performing various massage techniques on clients' face
- Explaining all treatment procedures to clients
- Performing various skin treatments according to clients' needs, such as peels, facials, and skin rejuvenation including LHR
- Offering clients advice on cosmetic and skincare products
- Properly sterilising beauty tools and equipment after every use
- Ensuring that used inventory is replaced.
Mediclinic Middle EastAbu Dhabi
Patient Administrator
2018.03 - 2020.07 (2 education.years_Label & 4 education.months_Label)
Job overview
- Welcomed and greeted all patients and visitors, in person or over the phones
- Answered the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organised
- Registered new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
- Facilitated patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responded to patients', prospective patients, and visitor inquiries in a courteous manner
- Handling Billing and insurance approvals
- Clinic In charge
Butterfly Dental Clinic, Abu Dhabi
2017.03 - 2018.03 (1 education.year_Label)
Job overview
- Handling phone calls and client enquiries
- Scheduling of patients appointment
- Providing monthly accounting and billing report
- Daily and monthly inventory of clinic supplies
- Flexible in terms of dealing with schedules or clinic timings
- Providing excellent customer service and satisfaction with our services
- Supporting the marketing department and managing the social media accounts.
NMC Royal Hospital, Dhabi
Front Office Executive
2013.10 - 2015.10 (2 education.years_Label)
Job overview
- Managing the reception area, handling calls, set-up accounts, post invoices and prepare routine
- Billings and cashiering documents
- Emailing and controlling incoming and outgoing mails
- Assist patients with breaking further appointments and consultations
- Assist VIP/Royal patients booking and handling all the admitting patients in In-Patient Department and to ensure the VIP/Royal services in Outpatient department in order to achieve
- High standard of VIP/Royal service
- Preparing all the required Medical Reports for patients
- Checking all the bills and post on a daily basis and all the clinical charges
- Translating to the patients in different languages and assisting them with proper medical Terminology
- Handling billing and Insurance approvals
- Last but not the least handling minor complaints with follow up and immediate respond
- Customer Service
AddohaCasablanca
2011.02 - 2013.10 (2 education.years_Label & 8 education.months_Label)
Job overview
- Attending the clients, emailing, and handling the calls
- Convincing prospective clients that your agency is the right one to handle their sale and agree the terms
- Arranging advertising to promote the property
- Sending out details of new properties on the market to people on your database
- Making appointments and showing buyers around a property
- Finding buyers in a position to proceed with purchase and willing to pay an acceptable price
- Referring buyers to mortgage arrangers for quotations and advice
Tetra PackCasablanca
Secretary
2010.01 - 2011.01 (1 education.year_Label)
Job overview
- Managing the reception area and handling calls
- Arranging reservations for hotels and flights
- Preparing all sort of meetings and assisting the managers
Shima beauty loungeDubai
Receptionist
2009.02 - 2009.02
Job overview
- Managing the reception area and handling calls
- Booking all the appointments
- Selling the products and the consumables
- Cashiering
Education
CIBTACDubai
Diploma from Beauty Therapist
05/2022 - 06/2023
CFPNC-IFMAT
Diploma from Cabin Crew
school
Skills
- LHR : Deka, Soprano, Gentle max pro
- Body : cool sculptin, accent, Venus legacy and bliss, BTL, shockwave therapy, G-vac, IDome MLX, Biocharger
- Facials : hydrafacial elite, AFT, Clearlift, Spectra, Morpheus8, Venus Viva, Skin pen, Dermalux, dermaclear, microdermabrasion
- Peeling : Dermamelan, cosmelan, PRX, organic peel, inno peel, TCA, PCA
Additional Information
- PERSONAL DATA Phone: +971501393069
Languages
Arabic
Native
English
Fluent
French
Fluent
Timeline
Beauty therapist
Yugen care
2023.08 - Current (2 education.years_Label & 10 education.months_Label)
Beauty Therapist
Aesthetica Clinic
2021.06 - 2023.07 (2 education.years_Label & 1 education.month_Label)
Patient Administrator
Mediclinic Middle East
2018.03 - 2020.07 (2 education.years_Label & 4 education.months_Label)
Butterfly Dental Clinic, Abu Dhabi
2017.03 - 2018.03 (1 education.year_Label)
Front Office Executive
NMC Royal Hospital, Dhabi
2013.10 - 2015.10 (2 education.years_Label)
Addoha
2011.02 - 2013.10 (2 education.years_Label & 8 education.months_Label)
Secretary
Tetra Pack
2010.01 - 2011.01 (1 education.year_Label)
Receptionist
Shima beauty lounge
2009.02 - 2009.02
CIBTAC
Diploma from Beauty Therapist
05/2022 - 06/2023
CFPNC-IFMAT
Diploma from Cabin Crew
school