Hi, I’m
Noura Adel Abdelazim
Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Executive Assistant to the CEO] position. Ready to help the team achieve company goals. Organized and dependable who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
years of professional experience
Work history
Ras Al Khaimah Oil Services & Energy Co. LtdDubai
EA
12.2017 - Current
Job overview
- Making appointments, arranging meetings, and planning their CEO's diary
- Replying to emails on behalf of the CEO or Quotes for the CEO
- Prepare quotations, LPO's, and invoices as needed and prepare monthly and annual sales reports about our clients
- Responsible for the import and export department, organize all cargo shipments, and update presentations with statistical data, as assigned
- Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
- Welcomes guests and customers by greeting them, in person or on the telephone, answering or directing inquiries
- Recording meeting discussions
- Deal with different third-party administrative services such as IT, Finance, HR, travel, etc
- Take care of HR tasks such as new employee on-boarding, visas, organizing staff retreats, gifts, company-wide announcements, etc
- Organize a filing system for important and confidential company documents
- Ability to continually prioritize using one's own judgment
- Exceptional judgment and discretion, ability to make sound decisions with minimal direction.
National Factory for Safety & Security ProductAbu Dhabi, UAE
Executive Assistant to CEO
11.2015 - 11.2017
Job overview
- Managed the CEO's daily calendar using Outlook Calendar, scheduling strategically to maximize productivity and efficiency.
- Proactively anticipated and catered to the CEO's needs in advance of meetings, conferences, and travel.
- Manage and control all the incoming and outgoing official correspondence of the CEO's office.
- Coordinate and manage all the incoming calls related to the CEO’s appointments.
- Scheduling the CEO's daily activities and briefing the CEO at the start of each day
- Arranging and coordinating the inside and outside of the Office Meetings of the CEO
- Travel Arrangements and Accompanying the CEO on the Official Tour inside and outside the UAE
- Arranging Official meetings of the CEO with the Head of the Departments as well as the Monthly Review Meeting and recording and circulating the Minutes of Meeting
- Manage and Maintain the E-Sales of the Company with the coordination of the Sales and marketing department.
- Document Controller of the CEO’s Office in all means
MG Developments for Real EstateCairo, Egypt
Admin Coordinator
04.2013 - 09.2015
Job overview
- Helping the sales team improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to- date support material
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department
- Hiring and training sales staff and ensuring staff meet their quotas and goals
- Managing budgets for expenses like bonuses, marketing, and travel
- Making the company's products and services as attractive to potential customers as possible
- Ensuring adherence to laws, regulations, and policies.
Al Nasr Trading for Import & ExportCairo, Egypt
Admin Coordinator
03.2011 - 04.2013
Job overview
- Tracking sales orders and managing all the sales-related activity of the company
- Handling a high volume of customer inquiries whilst providing a high quality of service to each caller and writing up accurate and grammatically correct sales correspondence
- To ensure that they are scheduled and sent out on time
- Effectively communicating with customers in a professional and friendly manner
- Ordering and ensuring the delivery of goods to customers
- Supporting the field sales team
- Ensuring that staff uniforms and personal appearance are always clean and professional
- Carrying out administrative tasks such as data input, processing information, completing paperwork, and filing documents
- Organizing sales promotion campaigns
- Contacting potential customers to arrange appointments
- Speaking with customers using clear and professional language
- Resolving any sales-related issues with customers
- Completing the administrative needs of the Sales Department
- Making follow-up calls to confirm sales orders or delivery dates
- Responding to sales queries via phone, email and in writing
- Accurately analyzing and assessing statistical data.
DARNA For Real EstateCairo, Egypt
Executive Secretary
12.2006 - 04.2010
Job overview
- Receiving and screening phone calls and redirecting them when appropriate
- Maintain executive's agenda and assist in planning appointments, board meetings, conferences, etc
- Attend meetings and keep minutes
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.)
- Make travel arrangements for executives
- Handle confidential documents, ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost- effective orders
- Maintain electronic and paper records, ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned.
Education
Ain Shams University
Bachelor of Law
2006
Skills
- Proficient with
- Microsoft Word
- Excel, Outlook, and PowerPoint
- Excellent knowledge of Internet
- Research
- Active listening
- Verbal communication
- Organization
- Time management
- Strategic thinking
- Communication Skills
- Ability to work effectively under pressure and meet deadlines
- Strong ability to multi-task, prioritize, and execute
- Customer service experience in an office setting
- A high level of organizational skills
- Excellent interpersonal and communication skills
- Excellent administrative skills and problem-solving skills
- Excellent Negotiation Skills
- Proficiency in current office software applications
- Ability to work independently but also as part of a small team
- Professional demeanor and attitude
Additional Information
- go further on my career development.
Languages
Arabic
Native
English
Fluent
Timeline
EA
Ras Al Khaimah Oil Services & Energy Co. Ltd
12.2017 - Current
Executive Assistant to CEO
National Factory for Safety & Security Product
11.2015 - 11.2017
Admin Coordinator
MG Developments for Real Estate
04.2013 - 09.2015
Admin Coordinator
Al Nasr Trading for Import & Export
03.2011 - 04.2013
Executive Secretary
DARNA For Real Estate
12.2006 - 04.2010
Ain Shams University
Bachelor of Law
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