Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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NOUREEN FARAH

NOUREEN FARAH

Sales Executive
Musaffah-Shabia 09,Abu Dhabi

Summary

Results-driven Management professional with 3 years of experience in Real Estate , Sales and Marketing management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Sales & Marketing] with over [4] years of experience in [Real Estate]. Excellent reputation for resolving problems and improving customer satisfaction. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Dedicated [Sales] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Senior Sales Executive Officer

Emperor Real Estate Marketing SMC -Pvt
Islamabad, Pakistan, Pakistan
12.2020 - Current
  • Supported company growth by working constructively with sales team members, generating new business opportunities
  • Established organizational vision and developed strategies to achieve sales and customer service goals
  • Streamlined operational efficiencies by establishing and implementing effective programmed
  • Examined problem-solving strategies, highlighting development opportunities to improve organizational operations
  • Managed day-to-day processing and operations delivery, leading and motivating teams to deliver against KPIs
  • Reduced operations costs and headcounts to significantly increase department profitability
  • Implemented process improvements based on known productivity or quality issues, enhancing business efficiency
  • Designed performance metrics to provide organizational traceability, advancing tactical and strategic business goals
  • Provided daily team briefings, ensuring urgent issues were resolved promptly and escalated accordingly
  • Regularly monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Conducted research, gathered information from multiple sources and presented results.

Customer Service Representative

Telenor Telecom Pakistan, Telecom Company
Lahore , Pakistan
07.2018 - 07.2019
  • Natural willingness to help
  • Interact with customers on calls to provide information about services & products and to obtain complaints
  • To listen complain and queries of customers and forward to concern departments for resolution related to billing issues & services
  • Correspondence with different departments and branches related to customers complaints and queries for quick kill
  • Blocking of lost/stolen, cancelled and fraudulent Connections
  • To adhere to quality standards set by the company and provide quality customer support
  • Event management - Arranged monthly Team Meetings and reports
  • Achievements:
  • I was assigned as Team Coordinator in to run whole team and direct report to my Team lead.

Facilities Supervisor, Facility Supervisor

Al Sadique School Lalian
05.2016 - 01.2017
  • Being a team coordinator conducting training sessions of team members
  • Coordinate and maintain Subscriber Management Services by using effective customer based applications
  • To adhere to quality standards set by the company and provide quality customer support
  • Event management - Arranged monthly Team Meetings and reports

Client Service Officer

Happy Lines, Event Management Co
01.2012 - 03.2013
  • Manage whole event as per client requirement
  • Reliable, trustworthy and excellent understanding of care and service
  • Accurately updating administrative record
  • Coordination with clients on calls and emails regarding their events
  • Worked on determining a suitable layout and theme as per client’s specification.

Education

Associate of Science - Master of Library & Information Science.

Allama Iqbal Open University Islamabad
Islamabad(Pak)
03.2016 - 03.2018

Skills

    Sales promotion

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Sales Executive Officer

Emperor Real Estate Marketing SMC -Pvt
12.2020 - Current

Customer Service Representative

Telenor Telecom Pakistan, Telecom Company
07.2018 - 07.2019

Facilities Supervisor, Facility Supervisor

Al Sadique School Lalian
05.2016 - 01.2017

Associate of Science - Master of Library & Information Science.

Allama Iqbal Open University Islamabad
03.2016 - 03.2018

Client Service Officer

Happy Lines, Event Management Co
01.2012 - 03.2013
NOUREEN FARAHSales Executive