Nourhan Gamal Elsawy
Dubai,UAE
Summary
Accomplished professional with expertise in CRM software and brand promotion strategies, adept at leveraging business intelligence tools to drive business development and achieve targets. Demonstrates strong communication proficiency and technical sales support skills, ensuring effective customer relationship management and product knowledgeability. Committed to monitoring and analysing KPIs to enhance direct sales techniques and support career growth in strategic business roles.
Experienced professional with focus on sales management and business development. Drive revenue growth by building strong client relationships and implementing effective sales strategies. Skilled in team leadership and market analysis to achieve company objectives.
Overview
5
5
years of professional experience
Work history
Team leader, sales operations
ELEGANT OREX REAL ESTATE
Dubai
08.2024 - Current
- Devised successful sales pitches for significant conversion rates.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
- Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
- Forged strategic partnerships with stakeholders for profitable outcomes.
Sales manager
Azizi Developments
Dubai, UAE
02.2023 - 08.2024
- Led high-performance sales teams, ensuring achievement of targets.
- Enhanced market penetration with effective territory management.
- Improved bottom-line results with meticulous budget control.
- Implemented training programmes, improving team performance levels.
Relationship manager
Samana Development
Dubai, UAE
08.2022 - 02.2023
- Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
- Managed complex client portfolios to maintain profitable relations.
- Developed new business opportunities for enhanced revenue generation.
- Built lasting relationships with key stakeholders through consistent engagement activities.
- Advised clients on financial strategies and tailored solutions to meet unique needs.
Relationship manager
CASA PORTE REAL ESTATE
Dubai
11.2020 - 08.2022
- Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
- Analysed customer feedback, made necessary improvements in service delivery.
- Fostered a culture of open communication within the team promoting collaboration.
- Established strong client relationships by providing exceptional customer service.
Education
Bachelor of Education - Bachelor of Education
Bachelor of Education Department Arabic Language And Islamic
Egypt Skills
- CRM software mastery
- Brand promotion strategies
- Business intelligence tools
- Communication proficiency
- KPI monitoring and analysis
- Product knowledgeability
- Customer relationship management software
- Direct sales techniques
- Target achievement
- Business development
- Technical sales support
Languages
Arabic
Native
English
Intermediate
Timeline
Team leader, sales operations
ELEGANT OREX REAL ESTATE
08.2024 - Current
Sales manager
Azizi Developments
02.2023 - 08.2024
Relationship manager
Samana Development
08.2022 - 02.2023
Relationship manager
CASA PORTE REAL ESTATE
11.2020 - 08.2022
Bachelor of Education - Bachelor of Education
Bachelor of Education Department Arabic Language And Islamic
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