Managed classroom routines efficiently, maximizing instructional time while maintaining a well-organized learning space.
Collaborated with fellow teachers to develop interdisciplinary units, enriching students'' educational experience.
Developed strong relationships with parents to promote open communication regarding their child''s progress and areas for improvement.
Implemented data-driven assessment tools to track student progress, identifying areas for targeted intervention and support.
Content Marketing Specialist - Freelance
POPCITY
03.2020 - 02.2021
Boosted brand awareness through the development of compelling social media content and campaigns.
Analyzed performance metrics to identify opportunities for content optimization and increased reach.
Established relationships with key influencers in the industry to increase brand credibility through guest posting opportunities or collaborations on projects.
Increased audience engagement by creating and implementing innovative content marketing strategies.
Learning Support Assistant
GEMS -The British International School
01.2019 - 02.2020
Contributed to the planning and execution of extracurricular activities that enriched students'' educational experiences outside the classroom setting.
Prepared materials and resources for lesson delivery, streamlining the teaching process for educators.
Assisted in the implementation of classroom accommodations, such as visual aids or modified materials, to better support students with diverse learning needs.
Customer Service Agent, Contract
JUMIA
09.2016 - 12.2018
Retained valuable clients by proactively addressing concerns and offering suitable solutions, leading to a decrease in account cancellations.
Reduced response time to customer inquiries with proficient multitasking skills and prioritization techniques.
Improved customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Assisted new hires in acclimating to their roles through mentoring and training support, promoting efficient integration into the team.
Development and Delivery Officer at Cardiff University - School of Computer ScienceDevelopment and Delivery Officer at Cardiff University - School of Computer Science