NOZIMA USMANOVA
Downtown, Dubai
Summary
- Enterprising Estate Agent with distinguished understanding of leasing and contracting with knowledge of CRM use and financial planning. Adept at giving accurate appraisals and closely monitoring market. Successful at ensuring profitable outcomes and effective negotiation.
- Real estate professional with expertise in sales, marketing, loan processing, appraisals and contracts.
- Sales Manager with cyber selling skills, (over Zoom)
- Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Overview
11
11
years of professional experience
Work History
Sales Manager
DIVIS REAL ESTATE LLC
11.2020 - 09.2022
- Supporting and helping build successful agents
- Generating client leads to buy, sell, and rent a property
- Managing a sales team and providing leadership, training, and coaching
- Recruiting agents to the brokerage to increase size and sales
- Assisting in negotiations between buyers and sellers
- Responding to agent questions on contracts, negotiations, strategies, and goal planning
- Showing properties to potential buyers and renters
- Teaching weekly training classes (live or virtual)
- Setting individual sales targets with the sales team
- Preparing loyalty contracts, purchasing agreements, rental agreements, deeds, and other documents for each real estate transaction
- Hiring and training staff
- Planning and directing sales team training
- Working on sales scripts with agents
- Meeting with clients and maintaining client relationships
- Tracking, collecting, and interpreting sales figures and reporting
- Ensuring every member of the sales team has the necessary resources to perform properly
- Staying informed on real estate industry
- Controlling expenses and monitoring budgets.
Real Estate Agent
A1 PROPERTIES LLC
08.2017 - 11.2020
- Generated lists of properties compatible with buyers' needs and financial resources
- Answered phone calls and emails from potential and existing customers
- Guided homebuyers and sellers through process of short sales
- Marketed properties for successful sale within 2 months through CRM
- Communicated with builders and engineers about how to sell new houses
- Accessed monthly rental and sales market reports and company databases to identify rental solutions and meet clients' needs
- Professionally represented sellers in complex negotiation with prospective buyers
- Conducted up to 120 viewings monthly
- Collated detailed property information and organised photo shoots
- Acted as listing agent for brokers
- Assisted in selling 10 properties worth over $ 4,000,000
- Counselled new buyers to enhance sales opportunities
- Assisted clients with corporate relocation services
- Created estate agent and buyer incentives and strategies with other agents, builders and buyers
- Reviewed sales strategies and marketing plans
- Gathered, distributed and maintained all marketing plan materials such as graphics, revenue goals and new business benchmarks.
CEO
Nozus Travels LLC
09.2011 - 08.2017
- Promoting and marketing the business, sometimes to new or niche markets;
- Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
- Dealing with customer enquiries and aiming to meet their expectations;
- Selling travel products and tour packages;
- Managing budgets and maintaining statistical/financial records;
- Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers;
- Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
- Overseeing the smooth, efficient running of the business.
Education
Certificate of Higher Education - Tourism And Travel Management
Tourism Tashkent State Economic University
Tashkent, Uzbekistan02.2020
Bachelor's Diploma - Foreign Philology English
Namangan State University
Uzbekistan08.2017
Certificate of Higher Education - International Tourism Management
SAHID TOURISM INSTITUTE OF JAKARTA
Jakarta, Indonesia08.2011
Higher Diploma - Business Management
Economical Business College
Uzbekistan08.2010
Skills
- National Association of Estate Agents
- Real Estate Market Analytic
- Experienced buyers' agent
- Proficient in Microsoft Office
- Traditional marketing
- Exceeds sales goals
- Commercial property risk assessing
- Sales presentations
- Highly professional
- Client management
- Negotiations expert
- CRM software use
- Mortgage Office
- Licensed Estate Agent
- Dubai Real Estate knowledge
Timeline
Sales Manager
DIVIS REAL ESTATE LLC
11.2020 - 09.2022
Real Estate Agent
A1 PROPERTIES LLC
08.2017 - 11.2020
CEO
Nozus Travels LLC
09.2011 - 08.2017
Certificate of Higher Education - Tourism And Travel Management
Tourism Tashkent State Economic University
Bachelor's Diploma - Foreign Philology English
Namangan State University
Certificate of Higher Education - International Tourism Management
SAHID TOURISM INSTITUTE OF JAKARTA
Higher Diploma - Business Management
Economical Business College
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