NTANDO MELODY MTHETHWA
Fujairah
Summary
Experienced hostess with a strong track record in privately owned restaurants. Delivers courteous and efficient service, collaborates seamlessly with team members, and adeptly manages guest reservations. Thrives in fast-paced and dynamic work environments, consistently maintaining a high level of professionalism and attention to detail.
Overview
7
7
years of professional experience
Work History
Waitress / Kitchen helper
Hygge Cafe
01.2023 - Current
- Effective communication skills with guests and staff
- Quick thinking Taking and delivering beverage and food orders
- Check-In with guests to ensure that everything is going well
- Clear dirty dishes from table;
- Delivering bill and taking payments
- Clean and sanitize kitchen surfaces, including counters, sinks, stoves, and walls
- Mopped the floors at the start and end of shifts
Public Relations Officer
Sports and Recreation Commission Zimbabwe
01.2022 - 01.2023
- Social Media Management
- Media Outreach
- Press Releases
- Event Coordination
- Media Relations
- Project Management
Call Centre Agent (Part-time)
Omni Contact
01.2018 - 01.2023
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot customer issues and provide technical support
- Resolve customer complaints and escalate issues to appropriate departments
- Maintain customer records, update account information and process orders
Front Desk Receptionist/Administrator/Marketer
IronBlock Security
01.2021 - 01.2022
- Answer phone calls
- Update calendars and schedule meetings
- Manage Inventory of office supplies
- Greet and welcome guest
- Doing paperwork and maintaining a professional image
- Planning, creating and executing marketing campaigns
Website Content Creator (SPE Media)
Sopra Trading
01.2018 - 01.2019
- I was creating content for online casinos in Australia, Canada, and South Africa, in charge of writing and managing the website to make sure that the content ranks on Google
Education
Ordinary level -
Roosevelt Girls high school
High school -
Speciss College
Bachelor's of Honours Degree - media and Society Studies
Midlands State University
Certificate in flight Attendant -
WingsWay
04.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
Timeline
Waitress / Kitchen helper
Hygge Cafe
01.2023 - Current
Public Relations Officer
Sports and Recreation Commission Zimbabwe
01.2022 - 01.2023
Front Desk Receptionist/Administrator/Marketer
IronBlock Security
01.2021 - 01.2022
Call Centre Agent (Part-time)
Omni Contact
01.2018 - 01.2023
Website Content Creator (SPE Media)
Sopra Trading
01.2018 - 01.2019
Ordinary level -
Roosevelt Girls high school
High school -
Speciss College
Bachelor's of Honours Degree - media and Society Studies
Midlands State University
Certificate in flight Attendant -
WingsWay
Similar Profiles
TEDDY JOHNSONTEDDY JOHNSON
Senior Community Manager at Hygge CoworkingSenior Community Manager at Hygge Coworking
Bailee PinnockBailee Pinnock
Owner/Head Coach at Hygge GymnasticsOwner/Head Coach at Hygge Gymnastics
Morgan JacksonMorgan Jackson
Sales Associate at Lucyja HyggeSales Associate at Lucyja Hygge