Nuha Farzan

• Provide excellent customer service and administrative support to students, staff, parents, and visitors.
• Handle inquiries, phone calls, emails and appointments with professionalism and efficiency in a fast-paced school environment.
• Assist with school events, contributing to a positive and collaborative work environment.
• Create payment and trip-related links to facilitate smooth transactions and registrations.
• Provide and coordinate dates for school tours as per the academic schedule.
• Conduct school tours for visitors and parents as part of marketing and enrollment initiatives.
• Handle complaints professionally and work toward achieving positive responses and satisfaction from parents.
• Send mid-day reports related to student attendance and absences to ensure timely communication and follow-up.
• Send weekly late-arrival reports to ensure student safety and support necessary improvements and changes.

Additional Responsibilities (2025 - Current)

• Responsible for ID card printing for students.
• Manage late scanning and ensure records are updated accurately.
• Make admission-related calls to support the enrollment process.
• Conduct fee-related calls to follow up on payments and inquiries.
• Handle, prepare, and issue certificates as required.
• Prepare and provide accurate reports for administrative purposes.

• Delivered timely technical support in Microsoft Excel, Outlook, and Phoenix to the IT team.
• Assisted teachers with IT issues, ensuring smooth classroom and administrative operations.
• Executed daily duties with precision and efficiency.
• Met tight deadlines consistently across assigned tasks.
• Exhibited respectfulness and a readiness to assist in diverse situations.
• Acquired and applied new skills swiftly to enhance productivity.

• Served as Assistant Teacher for Year 2 and Foundation Stage, demonstrating effective classroom management.
• Supported individual learning needs through small-group sessions and differentiated strategies.
• Participated actively in regular staff training and professional development opportunities offered by the school.
• Collaborated with lead teachers on teaching strategies, leading to exceptional lesson outcomes.
• Participated in ongoing professional development to enhance teaching skills.
• Stepped into lead teacher role occasionally as needed maintaining lesson continuity without disruption.
• Helped maintain school records accurately and confidentially.
• Contributed ideas for extracurricular activities to enhance overall student experience at school.
• Prepared classrooms for lessons by ensuring access to necessary resources.
• Managed classroom behavior, fostering a safe and conducive learning environment.
• Observed student performance, identifying areas requiring further attention or improvement.
• Safeguarded children's welfare consistently throughout all activities.