Summary
Overview
Work History
Education
Skills
Required document
Languages
Timeline
Nuha Abdrabu Abu Assi

Nuha Abdrabu Abu Assi

Summary

Exceptional leader talented at juggling multiple tasks, working under pressure and who had experience in different fields learned a to z clues to mash up all and use it to bring company "A" qualified and modern level.Technically-savvy with outstanding relationship building, training and presentation skills. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of services sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

18
18
years of professional experience

Work History

Senior Sales Consultant

MONEY CONCEPTS FINANCIAL BROKER
  • Sales all type of banking products (credit card, personal finance and pay out for UAE national)
  • Assist client with all transaction in professional quickly and accurately.

RECEPTIONEST

SKYLINE COLLEGE
01.2006
  • Assist head of department with the daily routine work
  • Handle all visitors with courtesy and helping attitude
  • Handle all type of calls and be well acquainting with the courses and system of college
  • Assist marketing department develop public relations and coordinate with all department.

Notary Public Assistant and Legal Assistant

Abdelhameed Alboloshi Advocates and Legal Consulta
06.2022 - 02.2024
  • Administered oath to document signers to obtain affirmation of truth.
  • Checked documents and identifying credentials for all parties.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
  • Provided key administrative assistance to senior management.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Researched statutes, decisions, legal articles, and codes.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
  • Collaborated with attorneys to develop strategies for each case.
  • Conducted background investigations on defendant.
  • Generated leads to meet and exceed revenue goals by identifying new clients
  • Created weekly, monthly, and quarterly expense reports.
  • Interviewed clients to obtain information relevant to cases.
  • Attended court hearings and depositions to take notes and document proceedings.
  • Contacted witnesses to testify under oath at court hearings.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
  • Collected and prepared pre-trial discoveries, records and evidence displays.
  • Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
  • Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
  • Managed administrative tasks for firm partners and associates.
  • Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
  • Handled complex scheduling for appointments, court appearances and depositions for busy litigation firm.
  • Answered telephone and coordinated meetings and conferences.
  • Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
  • Provided administrative support and research for civil litigation and civil proceedings.
  • Handled filing systems for both short and traditional real estate transactions.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Met with clients meet the requirements environment to witness signings.
  • Checked documents for accuracy and correct signing before notarizing.
  • Certified and attested power of attorney documents, acknowledgements and deeds.
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
  • Examined documents for accuracy, completion and compliance before notarizing.
  • Utilized specialized software to accurately track notary services performed.
  • Set up and managed appointments for client notary services.
  • Attended public notary seminars to stay informed of updates to relevant laws and regulations.
  • Provided guidance to customers to facilitate completion of notarial documents.
  • Checked client identification to maintain compliance with state legal requirements.
  • Drafted and executed notarial affidavits in accordance with applicable laws.

Secretary's Assistant

Obaidly and Alzarouni Advocates and Legal Consulta
01.2018 - 06.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sending the legal warning letter in the mail and following upon daily newspaper

SENIOR CUSTOMER SEVICES REPRESENTATIVE

AAFAQ ISLAMIC FINANCE
01.2016 - 01.2019
  • Sales all type of banking products
  • Assist client with all transaction in professional quickly and accurately
  • Accepting cash on teller position on daily basis, all type of payments cash, cheque and credit cards
  • Doing leads and monitor the transaction in CRM system
  • Cross-trained and coordinated scheduling with team members to ensure seamless service
  • Handled currency and credit transactions quickly and accurately
  • Strictly followed all cash, security, inventory and laboratory policies and procedures
  • Assist manager with daily and monthly reports as business needs
  • Reviewed financial aspects of product development, such as budgets, expenditures, research and develop appropriations
  • Analysed business development and monitored market trends
  • Worked with the communication team to drive internal promotion of company programme, initiatives, guiding principles and mission
  • Assessed clients financial situations to develop strategic plan for solution
  • Collaborated with compliance department to eliminate procedural errors
  • Reconciled debit reports, trade settlement reports to reach in house goals and objectives
  • Responsible for the full operation, accounting, compliance, administration and customer services
  • Be aware of all requirements for DSES award (Dubai service excellence scheme) ensures total compliance with all aspects.

CALL CENTRE REPRESENTATIVE

ENBD BANK IN BEHAILF OF EMIRATES ISLAMIC BANK
01.2014 - 01.2016
  • Handle volume of calls in several banking requests and issues and emergency line
  • Solved all type of inquiries and issues
  • Maintained high standards of customer service during high volume, fast-paced operations
  • Promoting all type of bank products and assist the customer on services, and to get the most benefit of the product
  • Calling target customers to offer the bank personal loan and balance transfer
  • Use of initiative to identify and follow up opportunities with customers who are not already on the database
  • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new
  • Support customer of using the online banking to follow up his due dates and the liabilities
  • Working to maintain the target sale sticking to the weekly and monthly plan.

ADMINSTRATION ASSISTANT

Al ALSON TYPING & LEGAL TRANSLATION
01.2007 - 01.2010
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions
  • Learned how products work and how to troubleshoot issues with customers
  • Assist other team members with transactions when necessary
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
  • Directs visitors by maintaining employee and department directories; giving instructions
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
  • Handled currency and credit transactions quickly and accurately.

Education

ADVANCED ENGLISH CERTIFICATE - undefined

INNOVATORS TRAINING CENTRE/ DUBAI
01.2012

DIPLOMA OF BUSINESS ADMINISTRATION - undefined

OXFORD INTERNATIONAL BUSINESS ADMISTRATION UNIVERSIT / EYGPT
01.2007

EXECUTIVE SECRETARIAL CERTIFICATE - undefined

AL EMIRATI LANGUAGE & TRAINING INSTITUTE
01.2004

COMPREHANSIVE COMPUTER CERTIFICATE - undefined

IBN KHALDOON INSTITUTE
01.2001

Skills

  • Team building
  • Advanced problem solving
  • Multi-site operations
  • Flexible
  • Bilingual language Arabic & English
  • Proficiency in MS Word, MS Access, MS PowerPoint, MS Excel
  • Logistics management
  • Project planning and development
  • Strategic planning
  • Employee relations
  • Marketing strategy
  • Business opportunity development
  • Advertising Strategies
  • Outbound sales calling
  • Online Marketing
  • Product and service knowledge
  • Social Media
  • Sales Strategies
  • Strategic account development
  • Budget Administration
  • Pipeline Management
  • Sales consultation
  • Business Development
  • New Business Development
  • Interpersonal and written communication
  • Negotiation expertise
  • Territory Growth

Required document

On demand.

Languages

English
Bilingual or Proficient (C2)

Timeline

Notary Public Assistant and Legal Assistant - Abdelhameed Alboloshi Advocates and Legal Consulta
06.2022 - 02.2024
Secretary's Assistant - Obaidly and Alzarouni Advocates and Legal Consulta
01.2018 - 06.2019
SENIOR CUSTOMER SEVICES REPRESENTATIVE - AAFAQ ISLAMIC FINANCE
01.2016 - 01.2019
CALL CENTRE REPRESENTATIVE - ENBD BANK IN BEHAILF OF EMIRATES ISLAMIC BANK
01.2014 - 01.2016
ADMINSTRATION ASSISTANT - Al ALSON TYPING & LEGAL TRANSLATION
01.2007 - 01.2010
RECEPTIONEST - SKYLINE COLLEGE
01.2006
INNOVATORS TRAINING CENTRE/ DUBAI - ADVANCED ENGLISH CERTIFICATE,
OXFORD INTERNATIONAL BUSINESS ADMISTRATION UNIVERSIT / EYGPT - DIPLOMA OF BUSINESS ADMINISTRATION,
AL EMIRATI LANGUAGE & TRAINING INSTITUTE - EXECUTIVE SECRETARIAL CERTIFICATE,
IBN KHALDOON INSTITUTE - COMPREHANSIVE COMPUTER CERTIFICATE,
Senior Sales Consultant - MONEY CONCEPTS FINANCIAL BROKER
Nuha Abdrabu Abu Assi