Nukri Mgeladze
Dubai,United Arab Emirates
Summary
Talented Head Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding guest requests. Creative problem-solver skilled in time management and preparatory work.
Overview
13
13
years of professional experience
Work History
Floor supervisor
Dlirio
Dubai, UAE
10.2024 - Current
- Fostered a collaborative environment, improving overall productivity.
- Provided first-line support to staff members, resolving issues promptly.
- Handled customer complaints, leading to higher satisfaction levels.
- Managed stock control to reduce wastage and improve efficiency.
- Maintained company standards with regular quality checks.
- Delegated tasks effectively, maximising employee skill utilisation.
- Monitored floor activities, ensuring compliance with company policies and regulations.
- Supervised floor operations to ensure smooth workflow and minimal disruption.
Waiter/ Head Waiter
MIMI KAKUSHI
Dubai, United Arab Emirates
03.2022 - 09.2024
- Greeted guests, presented menus and shared information about available special items.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Trained and supervised staff
- Processed payments
- Followed checklists for shift start and end to help with smooth transitions.
Runner
L.T.D. AMAZONICO RESTAURANT
Dubai, United Arab Emirates
04.2021 - 02.2022
- Obtain and Maintain a working knowledge of all food and drink menus
- Assure guests have everything they need on the tables after delivery of food.
- Ensures guest has proper silverware, napkin, share plates when delivering food.
- Keep kitchen station clean and organized.
- Utensils & steak knives polished and stocked.
- Assist all servers, bartenders and managers with carrying of plates.
- Communicate effectively and courteously with guests, and co-workers.
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Perform calmly and effectively under stressful conditions.
- Promote an atmosphere of teamwork by assisting co-workers.
WAITER
THE ADDRESS DUBAI MALL
Dubai, United Arab Emirates
08.2019 - 05.2020
- Greet guests and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Provide excellent services
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments.
SUPERVISOR/ SERVICE MANAGER
TERRASSA ASKANELI
Batumi
01.2016 - 12.2018
- Managing workflow
- Training new hires
- Creating and managing team schedules
- Reporting to HR and senior management
- Evaluating performance and providing feedback
- Identifying and applying career advancement opportunities
- Helping to resolve employee issues and disputes.
CAPTAIN
HILTON BATUMI
Batumi
02.2015 - 03.2016
- Train and supervise staff
- Train staff members on how to perform their daily work tasks and company standards
- Assist guests
- Address guest complaints and questions and find solutions to their problems
- Maintain Standards
- Coordinate Events
- Schedule Staff.
CAPTAIN
SARPI RESORT HOTEL
Batumi
04.2013 - 05.2015
- Train and supervise staff
- Train staff members on how to perform their daily work tasks and company standards
- Assist guests
- Address guest complaints and questions and find solutions to their problems
- Maintain Standards
- Coordinate Events
- Schedule Staff.
WAITER
RESTAURANT PRIVET IZ BATUMA
Batumi, Georgia
01.2012 - 04.2013
- Greet guests and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Provide excellent services
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments.
Education
HOTEL MANAGEMENT -
Professional Center "Tetnuldi"
04.2018 - 6 2019
BACHELOR -
University of Georgia
09.2011 - 10 2012
Skills
- Ability to learn
- Motivated
- Personal and career development skills
Languages
Georgian
Native
ENGLISH
Fluent
RUSSIAN
Fluent
TURKISH
Elementary
Affiliations
- Chess
- Football
- Music
Timeline
Floor supervisor
Dlirio
10.2024 - Current
Waiter/ Head Waiter
MIMI KAKUSHI
03.2022 - 09.2024
Runner
L.T.D. AMAZONICO RESTAURANT
04.2021 - 02.2022
WAITER
THE ADDRESS DUBAI MALL
08.2019 - 05.2020
HOTEL MANAGEMENT -
Professional Center "Tetnuldi"
04.2018 - 6 2019
SUPERVISOR/ SERVICE MANAGER
TERRASSA ASKANELI
01.2016 - 12.2018
CAPTAIN
HILTON BATUMI
02.2015 - 03.2016
CAPTAIN
SARPI RESORT HOTEL
04.2013 - 05.2015
WAITER
RESTAURANT PRIVET IZ BATUMA
01.2012 - 04.2013
BACHELOR -
University of Georgia
09.2011 - 10 2012
Similar Profiles
Akhil Sha KBAkhil Sha KB
Senior Accountant at Malabar Interiors LLCSenior Accountant at Malabar Interiors LLC
AYRA CASSEY SANTOSAYRA CASSEY SANTOS
Office Admin Assistant at Peristylia FZ LLCOffice Admin Assistant at Peristylia FZ LLC
Chalson JoseChalson Jose
Senior Operation Coordinator at MMJ Security and Safety Equipment Fixing LLC.Senior Operation Coordinator at MMJ Security and Safety Equipment Fixing LLC.