Nukri Mgeladze
Dubai,United Arab Emirates
Summary
Talented Head Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding guest requests. Creative problem-solver skilled in time management and preparatory work.
Overview
13
13
years of professional experience
Work history
Floor supervisor
Dlirio
Dubai, UAE
2024.10 - Current
- Fostered a collaborative environment, improving overall productivity.
- Provided first-line support to staff members, resolving issues promptly.
- Handled customer complaints, leading to higher satisfaction levels.
- Managed stock control to reduce wastage and improve efficiency.
- Maintained company standards with regular quality checks.
- Delegated tasks effectively, maximising employee skill utilisation.
- Monitored floor activities, ensuring compliance with company policies and regulations.
- Supervised floor operations to ensure smooth workflow and minimal disruption.
Waiter/ Head Waiter
MIMI KAKUSHI
Dubai, United Arab Emirates
2022.03 - 2024.09
- Greeted guests, presented menus and shared information about available special items.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Trained and supervised staff
- Processed payments
- Followed checklists for shift start and end to help with smooth transitions.
Runner
L.T.D. AMAZONICO RESTAURANT
Dubai, United Arab Emirates
2021.04 - 2022.02
- Obtain and Maintain a working knowledge of all food and drink menus
- Assure guests have everything they need on the tables after delivery of food.
- Ensures guest has proper silverware, napkin, share plates when delivering food.
- Keep kitchen station clean and organized.
- Utensils & steak knives polished and stocked.
- Assist all servers, bartenders and managers with carrying of plates.
- Communicate effectively and courteously with guests, and co-workers.
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Perform calmly and effectively under stressful conditions.
- Promote an atmosphere of teamwork by assisting co-workers.
WAITER
THE ADDRESS DUBAI MALL
Dubai, United Arab Emirates
2019.08 - 2020.05
- Greet guests and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Provide excellent services
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments.
SUPERVISOR/ SERVICE MANAGER
TERRASSA ASKANELI
Batumi
2016.01 - 2018.12
- Managing workflow
- Training new hires
- Creating and managing team schedules
- Reporting to HR and senior management
- Evaluating performance and providing feedback
- Identifying and applying career advancement opportunities
- Helping to resolve employee issues and disputes.
CAPTAIN
HILTON BATUMI
Batumi
2015.02 - 2016.03
- Train and supervise staff
- Train staff members on how to perform their daily work tasks and company standards
- Assist guests
- Address guest complaints and questions and find solutions to their problems
- Maintain Standards
- Coordinate Events
- Schedule Staff.
CAPTAIN
SARPI RESORT HOTEL
Batumi
2013.04 - 2015.05
- Train and supervise staff
- Train staff members on how to perform their daily work tasks and company standards
- Assist guests
- Address guest complaints and questions and find solutions to their problems
- Maintain Standards
- Coordinate Events
- Schedule Staff.
WAITER
RESTAURANT PRIVET IZ BATUMA
Batumi, Georgia
2012.01 - 2013.04
- Greet guests and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Provide excellent services
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments.
Education
HOTEL MANAGEMENT -
Professional Center "Tetnuldi"
2018.04 - 6 2019
BACHELOR -
University of Georgia
2011.09 - 10 2012
Skills
- Ability to learn
- Motivated
- Personal and career development skills
Languages
Georgian
Native
ENGLISH
Fluent
RUSSIAN
Fluent
TURKISH
Elementary
Affiliations
- Chess
- Football
- Music
Timeline
Floor supervisor
Dlirio
2024.10 - Current
Waiter/ Head Waiter
MIMI KAKUSHI
2022.03 - 2024.09
Runner
L.T.D. AMAZONICO RESTAURANT
2021.04 - 2022.02
WAITER
THE ADDRESS DUBAI MALL
2019.08 - 2020.05
HOTEL MANAGEMENT -
Professional Center "Tetnuldi"
2018.04 - 6 2019
SUPERVISOR/ SERVICE MANAGER
TERRASSA ASKANELI
2016.01 - 2018.12
CAPTAIN
HILTON BATUMI
2015.02 - 2016.03
CAPTAIN
SARPI RESORT HOTEL
2013.04 - 2015.05
WAITER
RESTAURANT PRIVET IZ BATUMA
2012.01 - 2013.04
BACHELOR -
University of Georgia
2011.09 - 10 2012