Nuseyba Ibrahim

• Improved office productivity by implementing effective file management systems for easy access and retrieval of information.
• Developed detailed reports for management, showcasing trends and progress toward key performance indicators.
• Supported sales teams in utilizing advanced features of the CRM platform to drive revenue growth through improved lead management processes.
• Streamlined data management processes to ensure accurate information storage and retrieval across multiple platforms.
• Booking Management:
  Responsible for managing bookings for several key customers, including Qtech DF and Retail, Dabdoob Kids General (Bahrain), Firstcry B2B, Firstcry Retail, Mumzworld, Trendyol, Baby Store, Yasmine, NewBoy Store, New Era Bookshop, Robotika, and Landmark Retail. Ensuring accurate order processing and documentation.
• Booking Returns and Replacements:
  Handle all booking returns and replacements, ensuring timely and accurate processing, contributing to customer satisfaction.
• Interorganizational Transfer:
  Oversee the transfer of products between the main warehouse and NewBoy Store warehouse, ensuring stock is managed effectively across locations.
• Customer Service:
  Provide high-level customer support for NewBoy Store (NBS), addressing inquiries and resolving issues in a professional and timely manner.
• New Arrival Listings:
  Manage the listing of new arrivals on platforms such as NewBoy Store, Mumzworld, and Firstcry, ensuring product listings are accurate and available promptly.

Increased Report Generation Efficiency: Automated repetitive tasks and optimized database queries, resulting in a 25% reduction in report generation time, allowing for faster data-driven decision-making.

Maintained Report Accuracy and Data Integrity: Ensured 100% accuracy in reports by regularly updating the database, contributing to the reduction of data errors by 15% and ensuring consistent, reliable data across platforms.

Cross-functional Collaboration for Report Delivery: Worked closely with cross-functional teams to gather data requirements, ensuring 100% on-time delivery of accurate reports to stakeholders and improving operational transparency.

Invoice Management: Responsible for entering over 100 invoices monthly for Qtech, ensuring the completeness and timeliness of records, reducing invoicing errors by 10% and maintaining a 99% accuracy rate.

Image and Translation Support: Coordinated with designers to organize and resize product images for new arrivals, ensuring 100% on-time submission for all product launches. Provided translators with detailed product information, improving the accuracy of translations.

ASN and Label Extraction for Qtech POS: Managed the extraction of ASN and labels for QTech’s POS system, supporting inventory tracking and reducing inventory discrepancies.

Reporting and Data Management: Regularly prepared and maintained weekly sales and stock reports, ensuring the accuracy of inventory data and sales trends, contributing to a 10% improvement in inventory turnover rate and better stock management.