NZENGUNG LIATHER
DUBAI
Summary
Reliable and upbeat waitress successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Shop Assistant
SAMA BUILDING CLEANING SERVICES
07.2023 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Remained calm and composed in tense situations involving angry or upset customers.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
WAITRESS
JES Cafe And Restaurant
01.2020 - 04.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
LIMBE BILINGUAL HIGH SCHOOL
LIMBE CAMEROON01.2020
Skills
-Creativity
-Time management
-Attention to details
-Problem solving skills
-Analytical skills
Additional Information
-On UAE residence visa with NOC valid till 22/07/2025
-Trade license available on request
-Labour card Available
Languages
English
Advanced (C1)
Cooking, Swimming, Playing handball, Researching
i like cooking, swimming, online research and playing handball.
Timeline
Shop Assistant
SAMA BUILDING CLEANING SERVICES
07.2023 - Current
WAITRESS
JES Cafe And Restaurant
01.2020 - 04.2023
High School Diploma -
LIMBE BILINGUAL HIGH SCHOOL
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