I am a final-year Business Analytics student with a GPA of 3.74, focused on leveraging data-driven insights to support strategic decision-making and drive operational efficiency. My experience in customer service and Operation has improved my communication, analytical, and problem-solving skills, allowing me to approach complex challenges with a clear and collaborative mindset. With proficiency in Excel, Word, PowerPoint, and Tableau, I bring strong technical skills in data analysis and visualization. Recognized for my adaptability and dedication to excellence, I am eager to contribute my analytical expertise and commitment to high standards within a dynamic organization.
Assisted with day-to-day classroom operations, including organizing teaching materials, preparing lesson resources, and managing scheduling to ensure smooth daily activities.
Managed high-volume calls, efficiently resolving inquiries and contributing to customer satisfaction.