Driven Sales Supervisor with 10+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Education
Bachelor Degree - Pharmacy
Arab International University
Syria
11.2017
Bachelor of Science - Chemistry
Damascus University
Syria
03.2011
Work History
Area Sales Supervisor
DUBIMED, Medical Aesthetics Device. Dubai and Abu Dhabi
11.2018 - Current
Employee of the year for 2019 and 2021
Best achiever for 2022-2023
Customer feedback Champion 2024
Following up requirements of doctors and clinics as the patient needs.
Managing the budget, billing, invoice, and negotiating with the owner or the manager for the prices and the payment.
Demonstrating or presenting machine to health care staff including doctors
Training for doctors and nurses after sales
CRM experience (Reporting, Quotation for customers, sales order, Tasks and Competitors)
Built excellent professional relationships with key clients
Increased positive customer feedback by 50% in 2024
Meeting sales targets
Exceeded targets by building, directing and motivating high-performing sales teams.
Hired, trained and managed sales staff and administered and implemented compensation plans to support area sales goals.
Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
Key Account Manager
O2 Medical /Medac GmBh
02.2016 - 05.2018
Presenting products to healthcare staff including doctors, nurses and pharmacists
Organizing conferences for doctors and other medical staff
Identifying and establishing new business
Meeting both business and scientific needs of healthcare professionals
Following up registration of companies and their products in Ministry of Health
Providing new research and studies for specialists in clinics or hospitals
Following up tenders in General Foreign Trade Organization
Delivered exceptional level of service to each customer by listening to concerns and answering questions
Implemented marketing strategies which resulted in12% growth of customer base.
Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
Medical Representative
Lyco Ming
12.2014 - 01.2016
Presenting products to healthcare staff including doctors, nurses and pharmacists.
Meeting both business and scientific needs of healthcare professionals
Regularly attending company meetings, technical data presentations and briefings
Increasing revenue more than 30% after the second Quarter.
Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Pharmacist
Ashur Pharmacy
07.2013 - 01.2015
Proficiency in managing budgets, billing, and negotiating with suppliers and vendors
Educated patients about possible drug interactions and gave special administration instructions.
Teacher
Ministry of Education
02.2010 - 05.2011
Teaching Math and Chemistry for high school students.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Certification
Develop Your Sales Knowledge and Skills Certificate (LinkedIn Learning)
Quality Management for Operational Excellence Certificate (Project Management Institute)