Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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OBAID MOHAMMAD RAMZAN

Dubai,UAE

Summary

Versatile professional with experience in Public relation, Translator, Operation team support, Team leadership and office administration, seeking to contribute diverse expertise to drive organizational success.

Overview

16
16
years of professional experience

Work history

Operations Support Team Leader

Department of President of United Arab Emirates
Al Ain City, Abu Dhabi
08.2015 - Current
  • Oversee daily operations and ensure smooth workflow within the department.
  • Supervise staff, monitor performance, and provide training and support
  • Ensure with compliance with organizational policies and standards.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Delegated tasks effectively to ensure even workload distribution amongst team members.
  • Collaborated closely with senior management to strategies business objectives.
  • Upheld company standards and policies consistently across all operations.

Public Relation Officer / Office Administrator

Yas Marina F1
Dubai, UAE
12.2014 - 06.2015
  • Reviewed public responses to campaigns, adjusting strategy accordingly.
  • Coordinated interviews and press conferences, ensuring smooth execution of PR activities.
  • Collaborated with marketing department to align PR objectives with overall business goals.
  • Communicated effectively with clients over phone or email to confirm appointments or provide necessary information.
  • Managed visa application process for efficient handling of all tasks.
  • Handled scheduling appointments for optimal use of time and resources.
  • Liaised with embassy officials professionally to expedite visa applications.
  • Provided accurate information on visa processes, increasing customer understanding and satisfaction.
  • Coordinated with various departments for streamlined workflow.
  • Fielded general visa enquiries, offering advice and guidance and escalating issues to relevant departments.
  • Advised applicants on visa and passport requirements, copying documents needed for application.
  • Checked and verified application references to progress visa requests.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Managed high volume of incoming calls from multi-line telephone system and documented messages.
  • Coordinated travel flights, accommodation and itineraries for office staff.

Translator

Kuwait judicial department
Kuwait, Kuwait
01.2010 - 11.2013
  • Managed multiple tasks simultaneously for increased productivity.
  • Improved client relationships by providing accurate and timely translations.
  • Oversaw subtitling processes for foreign films.
  • Streamlined workflow, ensuring efficient translation process.
  • Served as a cultural consultant, bridging language gaps.
  • Worked on high-profile projects to ensure seamless communication.
  • Provided translation services for enhanced cross-cultural communication.

Education

Diploma - Bachelor of Science

Al Ettihad Private School
Al Ain

Diploma of Education - Intermiate

Pakistan Islamic Private School
Al Ain City, Abu Dhabi

Diploma -

Balochistan Board of Intermediate and Secondary
Al Ain City, Abu Dhabi

Skills

  • Analytical-thinking
  • Emotional intelligence
  • Export documentation
  • Database management
  • Microsoft Office Suite
  • Process Improvement
  • Quality Assurance
  • Project Management
  • Strategic planning
  • Team Leadership
  • Customer Service
  • Cultural awareness
  • Initiative taking
  • Critical evaluation
  • Data analysis tools
  • Workforce planning

Languages

Arabic
Native
English
Fluent
Urdu
Native

References

References available upon request.

Timeline

Operations Support Team Leader

Department of President of United Arab Emirates
08.2015 - Current

Public Relation Officer / Office Administrator

Yas Marina F1
12.2014 - 06.2015

Translator

Kuwait judicial department
01.2010 - 11.2013

Diploma - Bachelor of Science

Al Ettihad Private School

Diploma of Education - Intermiate

Pakistan Islamic Private School

Diploma -

Balochistan Board of Intermediate and Secondary
OBAID MOHAMMAD RAMZAN