Obed Oseiko Agyei
Customer Service, Reception/Front Desk Security, Events Security, Security Guard
Dubai,DU
Summary
Providing best of customer service, safety and secured environment to my customers. Adept at ensuring public safety and maintaining calm under pressure, I leveraged my effective communication and access control skills at Transguard Group LLC to significantly reduce incidents. My proactive approach and ability to analyze situations have been pivotal in providing secure environments and protecting property, showcasing my commitment to excellence in the security industry and events.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard, Event Security, Reception Security
Transguard Group LLC
11.2022 - Current
- Access control, customer service, and data recording.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reduced incidents of theft and vandalism by conducting regular foot patrols throughout the event venue.
- Provided a secure environment for attendees by implementing strict access control measures at entry points.
- Prevented unauthorized access to restricted areas by diligently checking identification and credentials of attendees attempting to enter.
Education
High School Degree - General Science
Suhum Senior High Technical School
Suhum, Ghana. 05.2018
Skills
- Customer service
- Effective Communication
- Access control
- Body language analysis
- Public safety
- Emergency response
- First aid training
- Situational awareness
- Crime prevention
- Emergency awareness
- Physical fitness
- Security systems
- Alertness
- First Aider
Certification
WASSCE Certificate, 2018, Ghana
Customer Service Certificate, 2022, 2024, Dubai
First Aid Certificate, 2022, 2024, Dubai
Fire Safety Certificate 2022, 2024, Dubai
Physical Fitness Certificate, 2022, 2024, Dubai
Additional Information
+233241315569
oseikobed97@outlook.com
Languages
English
Bilingual or Proficient (C2)
Timeline
Security Guard, Event Security, Reception Security
Transguard Group LLC
11.2022 - Current
WASSCE Certificate, 2018, Ghana
Customer Service Certificate, 2022, 2024, Dubai
First Aid Certificate, 2022, 2024, Dubai
Fire Safety Certificate 2022, 2024, Dubai
Physical Fitness Certificate, 2022, 2024, Dubai
High School Degree - General Science
Suhum Senior High Technical School
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