Ogunwole Musbau
Waiter
Dubai
Summary
Worked with food and beverage, I was successful at consistently delivering my best quality service. Quick worker and always going the extra mile to keep customers happy. Friendly, and dedicated to making sure everything I do meets customers satisfactions. I have experience in a hospitalities and possessing strength in appointment setting and customer care. I am an excellent listener and communicator. Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
2
2
Certifications
1
1
Language
Work History
Waiter
The Hideout Club Dubai
06.2021
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
In room Dinning And Mini Bar Attendant
Movenpick Hotel And apartment Bur Dubai
10.2016
- Itemize bills correctly and efficiently secure payment
- Maintain a level of professionalism that will make guests want to return
- Pre-bus table throughout the meal and clear entire table after guest leaves
- Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards
- Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
- Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible
- Ability to make decisions quickly
- Average reading, writing and oral proficiency in the English language
- Has to be efficient, detail-oriented and courteous
- Quick service Restaurant experience
- Ability to stand and work at a faced paced environment.
Waiter
Living Spring Hotel
02.2014 - 07.2016
- Assist Servers in providing efficient, friendly, professional service
- Assist with hosting duties as assigned
- Perform routine food preparation tasks as assigned; serve and refill water, bread and coffee as necessary; expedite food and necessary beverages
- Assist in the closing procedures of the dining room
- Provide superior service to all customers, at all times
- Stock service stations with supplies, beverage, condiments, etc; clean, refresh and straighten service stations and other work areas
- Restock side stations of all necessary glassware, ice, and assist servers in restocking necessary.
Education
High School Diploma -
Federal College of Education Special.
Oyo State Nigeria 04.2001 -
Skills
High-Volume Dining
Food Inspection
Order Management
Guest Relations Management
Food Spoilage Prevention
Food Safety Understanding
Upselling Techniques
Table Bussing
Tableside Service
Safe Food Handling
Item Promotion
Wine Knowledge
Menu Presentation
Bar Terminology
Bill Computation
Academic Background
- Secondary school leaving certificate (SSCE)
- Primary school leaving certificate
Telephone
+971589962967
Language
English
Personal Attribute
- Self Motivated
- Demonstrated understanding of safety and health procedures
- Excellent communication skills
- Strong attention to detail
- Able to prioritize tasks
- Always focused and punctual
- Quick service Restaurant experience
Personal Information
- Nationality: Nigerian
- Visa Status: Working Visa
Certification
⦁ Basic Food Hygiene Training
Timeline
Waiter
The Hideout Club Dubai
06.2021
⦁ Basic Food Hygiene Training
11-2020
⦁ Safer Fire Safety Consultancy
01-2017
In room Dinning And Mini Bar Attendant
Movenpick Hotel And apartment Bur Dubai
10.2016
Waiter
Living Spring Hotel
02.2014 - 07.2016
High School Diploma -
Federal College of Education Special.
04.2001 -