Dedicated candidate eager to leverage knowledge in classroom management and individualized support. Skilled in instructional design and assessment tailored to diverse student populations. Collaborative and committed to tracking student performance and progress.
Overview
7
7
years of professional experience
Work History
Learning Supports Assistance/ Teaching Assistance
Gem Winchester school
Dubai, United Arab Emirates
01.2023 - Current
Supplied teachers with detailed and regular feedback on pupils' achievement, progress and problems
Attended to pupils' hygiene, first aid and other personal and social needs
Gave tests, invigilated exams and marked pupils' work
Organised and distributed learning materials using number cards and other available visual learning materials to reinforce positive learning impact
Drove social, emotional, intellectual and physical development through age-appropriate activities.
Enhanced student understanding of machine learning concepts by incorporating real-world examples and case studies into lessons.
Provided personalized support to students, resulting in improved performance on assignments and exams.
Collaborated with faculty members to create interdisciplinary projects, integrating machine learning principles with other subjects.
Designed hands-on activities for students to practice and hone their machine learning skills, leading to increased confidence in applying techniques.
Home Teacher
Mrs Basem
Dubai, United Ara Emirates
01.2020 - Current
Enhanced student comprehension by utilizing diverse teaching methodologies tailored to individual learning styles.
Boosted student motivation and participation in online class activities through the implementation of innovative instructional techniques.
Developed strong parent-teacher relationships, ensuring clear communication regarding student progress and areas for improvement.
Ensured a safe and inclusive classroom environment, fostering respect among students and promoting positive behavior.
Helping kids of 3-5years achieving their learning goals during distance learning due to covid-19 restrictions.
Customer Service Representative
Expo 202….. Mauritius Pavillion
Dubai, United Arab Emirates
11.2021 - 03.2022
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Working together with Mauritius ministry of Tourism representatives to sell Mauritius tourism to thousands of guest.
Sales Manager
Only Boutique
Shalala,Oman
01.2017 - 02.2019
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Education
Diploma - Special Education
I-connect Global Edication
Dubai, United Arab Emirates
09.2022
Applied Behavioural Analysis Training - Education of Individuals With Multiple Disabilities
I-Connect Global Education
Dubai, United Arab Emirates
07.2022
Shadow Teaching Training - Elementary School Teaching
Learning Professional Training And Institue
Dubai, United Arab Emirates
05.2022
Nigeria Certificate In Education - Education
Adeyemi College of Education
Ondo State, Nigeria
07.2016
Skills
Organizational Skills
Active Listening
Google Drive
Public Speaking
MS Office
Interpersonal Communication
Team building
Calm Under Pressure
Attention to Detail
Dependable and Responsible
Quality Assurance
School
Gem Winchester school
Graduation Year
2023
Roles And Responsibilities
Supplied teachers with detailed and regular feedback on pupils' achievement, progress and problems.
Attended to pupils' hygiene, first aid and other personal and social needs.
Gave tests, invigilated exams and marked pupils' work.
Organised and distributed learning materials using number cards and other available visual learning materials to reinforce positive learning impact.
Drove social, emotional, intellectual and physical development through age-appropriate activities.
Timeline
Learning Supports Assistance/ Teaching Assistance
Gem Winchester school
01.2023 - Current
Customer Service Representative
Expo 202….. Mauritius Pavillion
11.2021 - 03.2022
Home Teacher
Mrs Basem
01.2020 - Current
Sales Manager
Only Boutique
01.2017 - 02.2019
Diploma - Special Education
I-connect Global Edication
Applied Behavioural Analysis Training - Education of Individuals With Multiple Disabilities
I-Connect Global Education
Shadow Teaching Training - Elementary School Teaching
<ul>
<li>Assisted guests with travel needs in fast-paced environment, including inquiries, ticketing, and check-ins.</li>
<li>Coordinated with ground staff to facilitate smooth boarding processes.</li>
<li>Maintained up-to-date knowledge of airline policies and procedures.</li>
<li>Trained new team members on customer service protocols and tools.</li>
<li>Sold tickets while ensuring optimal cabin accommodations for passengers.</li>
<li>Executed computer, iPad, and paperwork tasks efficiently.</li>
<li>Evaluated and prepared flights by arranging seat assignments, coordinating special meals, and managing upgrades.</li>
<li>Performed boarding and gate duties, including ticket checks, passenger assistance, and cabin security confirmation.</li>
<li>Processed and secured passenger luggage to ensure safe handling.</li>
</ul> at Alaska Airline/ Breeze Airline<ul>
<li>Assisted guests with travel needs in fast-paced environment, including inquiries, ticketing, and check-ins.</li>
<li>Coordinated with ground staff to facilitate smooth boarding processes.</li>
<li>Maintained up-to-date knowledge of airline policies and procedures.</li>
<li>Trained new team members on customer service protocols and tools.</li>
<li>Sold tickets while ensuring optimal cabin accommodations for passengers.</li>
<li>Executed computer, iPad, and paperwork tasks efficiently.</li>
<li>Evaluated and prepared flights by arranging seat assignments, coordinating special meals, and managing upgrades.</li>
<li>Performed boarding and gate duties, including ticket checks, passenger assistance, and cabin security confirmation.</li>
<li>Processed and secured passenger luggage to ensure safe handling.</li>
</ul> at Alaska Airline/ Breeze Airline