Olive Pamela Nakanwagi
Sales Associate
Al rigga,Dubai
Overview
8
8
years of professional experience
Work History
Sales Associate -H&M store.
MH Alshaya
Dubai, UAE
04.2018 - Current
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Customer Service Representative
Subway
Rigga, Dubai
02.2016 - 03.2017
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Education
High School Diploma -
04.2001 -
Bachelor of Arts - Social Works And Social Administration
04.2001 -
Timeline
Sales Associate -H&M store. - MH Alshaya
04.2018 - Current
Customer Service Representative - Subway
02.2016 - 03.2017
Easy Learn Educational Centre - High School Diploma,
04.2001 -
Makerere University - Bachelor of Arts, Social Works And Social Administration
04.2001 -