Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
OLIVER FERRAO

OLIVER FERRAO

United Arab Emirates

Summary

My expertise lies in developing strategic sales plans tailored to regional markets, fostering relationships with key clients, and navigating competitive landscapes. I am committed to not just meeting, but exceeding sales targets through innovative strategies and meticulous market analysis. My leadership style is characterized by open communication, mentorship, and a relentless pursuit of operational efficiency. Committed to driving a culture of compliance and contributing to long-term organizational integrity and success.

Overview

21
21
years of professional experience
1
1
Certification

Work history

Regional Manager - Specialty Chemicals (MEA)

AI CHEMI FZE
Dubai, United Arab Emirates
03.2022 - 07.2025
  • Spearheaded the launch of AI Chemi from inception, leading recruitment, budgeting, licensing, process design, and vertical development to establish a solid brand foundation.
  • Led operations, sales, and marketing strategies across MEA regions, driving consistent 15% year-on-year growth in specialty chemicals revenue.
  • Leveraged 15+ years of expertise in Construction chemicals and coatings, nurturing a personal client base of over 200 accounts, which accelerated sales momentum from the first year.
  • Designed and executed market-focused sales strategies and analyses, generating AED 144 million in revenue within three years.
  • Orchestrated market entry initiatives across Construction, Paints & Coatings, Detergents, and Personal Care segments, including hiring and empowering Business Development Managers to lead divisional success.
  • Built and sustained robust client relationships, resulting in a 90% client retention rate and high repeat business volumes.
  • Hired and coached a cross-functional team of 20 professionals across sales, logistics, procurement, and finance, fostering performance excellence and team alignment.
  • Collaborated with internal departments to ensure products met market demands and customer expectations, boosting satisfaction and competitive edge.
  • Conducted ongoing research and development to track industry trends and regional dynamics, informing strategy and innovation.
  • Maintained frequent travel schedule covering territories including UAE, GCC, Middle East, China, and Africa to maximize regional engagement and market presence.

Sales Manager

RECON CHEMICALS LLC
Dubai
06.2011 - 02.2022
  • Responsible for the Sales and distribution of industrial and specialty raw materials in the GCC market for a range of industries, which included Construction Chemicals, Paints & Coatings, Ink, Adhesives, Plastics & Detergents.
  • Portfolio involved identifying leads and converting them into potential business opportunities, while also growing existing accounts with a focus on closing the deal with high GM%.
  • Conducted research and analysis on our competitors and customers to learn, implement, and initiate new processes as part of our innovation efforts.
  • Consistently exceeded my KPIs year after year, which included targets for customer satisfaction, upselling, cross-selling, and adding new accounts.
  • Worked with and expanded current prospect database within specified business sectors, and generated effective leads.
  • Participated in the MBR, Internal Sales Kick-off meetings, Process Development training, etc.
  • Accountable for meeting targets related to the number of meetings, costings, proposals, negotiations, contract signings, and onboarding processes.
  • Facilitated cross-departmental coordination among procurement, sales, and logistics for the efficient processing of sales transactions.
  • Forecasting and stock management, conducting regular customer visits, and providing weekly/monthly pipeline updates.

Procurement & Inventory Specialist

NATIONAL DRILLING COMPANY
Abu Dhabi
04.2008 - 12.2010
  • Analyze data to predict future inventory needs, monitor stock levels, and manage replenishment to avoid shortages.
  • Create and manage purchase orders efficiently.
  • Build and maintain relationships with suppliers for quality products and timely delivery.
  • Assess supplier performance and recommend changes as needed.
  • Responsible for cost analysis, negotiating pricing with suppliers to maximize savings. Assist in developing and managing budgets for material procurement and handling.
  • Maintain accurate records of purchases and inventory.
  • Prepare reports on procurement and inventory for management.
  • Ensure all procurement practices comply with company policies and relevant regulations.

Material Supervisor

NATIONAL DRILLING COMPANY
Abu Dhabi
01.2005 - 03.2008
  • Supervise and train warehouse staff, providing direction and support to ensure effective material handling and management.
  • Ensure materials meet quality standards and specifications.
  • Responsible for conducting audits to verify stock levels and address discrepancies.
  • Coordinate with other departments on procurement efforts, ensuring timely and efficient acquisition of materials.
  • Maintain accurate records of material usage, shortages, and procurement activities, providing regular reports to management.

Education

Bachelor of Arts -

MANGALORE UNIVERSITY
Mangalore, India
/2001 - /2004

Skills

  • Sales Strategy Development & Execution
  • Team Leadership & Performance Management
  • Market Analysis & Competitive Intelligence
  • Industry-Specific Product Knowledge
  • Customer Relationship Management
  • Negotiation & Closing Skills
  • Corporate Governance
  • Budget Management & Financial Acumen
  • Project Management
  • Microsoft Office
  • Cross-Functional Collaboration & Communication

Languages

English
Native
Hindi
Native
Arabic
Fluent

Accomplishments

    · Successfully led a cross-functional team to launch a new specialty chemical line, achieving AED 40 million within the first year (2022).

    · Improved customer satisfaction scores by 90% by implementing a feedback-driven approach.

    · Established and strengthened our regional presence in UAE & Oman by negotiating key contracts with major clients, leading to substantial new business acquisition.

    · Developed and managed a diverse portfolio of more than 200 high-value clients in UAE & Oman. Ensured tailored solutions to meet their unique needs, and fostered long-term partnerships.

Certification

• SAP VR 6- 2010

• Product Sales training - 2011

• Advanced Negotiation training - 2013

• Public speaking training - 2013

• Sales skills, Vendor di erentiation, Demand creation, Personal motivation training - 2015

Timeline

Regional Manager - Specialty Chemicals (MEA)

AI CHEMI FZE
03.2022 - 07.2025

Sales Manager

RECON CHEMICALS LLC
06.2011 - 02.2022

Procurement & Inventory Specialist

NATIONAL DRILLING COMPANY
04.2008 - 12.2010

Material Supervisor

NATIONAL DRILLING COMPANY
01.2005 - 03.2008

Bachelor of Arts -

MANGALORE UNIVERSITY
/2001 - /2004

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OLIVER FERRAO