OLIVER NAMUTEBI

• Enhancing customer satisfaction and loyalty by providing personalised recommendations for experiences, resulting in increased guest engagement and positive feedback.
• Demonstrating proficiency in handling cash and credit card transactions with accuracy and efficiency, minimizing errors and discrepancies in ticket sales.
• Implementing proactive monitoring measures to ensure smooth guest flow at the ticketing plaza, optimizing operational efficiency, and reducing waiting time.
• Maintaining a persistent and safe environment within the ticketing area, contributing to the overall cleanliness and salary standards of the waterpark facilities.
• Utilized advanced ticketing software to secure bookings, issue tickets, and manage reservations effectively.
• Handled modifications, cancellations, and special requests with a focus on customer satisfaction.
• Consistently meeting or exceeding daily targets for ticket sales and Aqualand goals

BABY SITTING AT ATLANTIS THE PALM

• Supervising children of all ages.
• Providing safe, alternative childcare for hotel guests.
• Organising games, crafts, reading, and other play activities for children.
• Supporting the bedtime routine.
• Following dietary and allergy instructions.
• Keeping play areas clean and organised.
• Communicating clearly with the parents.
• Following hotel procedures.

• Provided clerical support to multiple departments, enhancing overall business operations.
• Enhanced communication for better team coordination by answering calls and emails promptly.
• Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
• Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
• Performed data entry tasks diligently, maintaining accurate office records at all times.
• managed inventory of office supplies proactively, identifying and initiate timely orders to replenish materials minimizing interruptions to daily operations

• Successfully managed sales operations for contacted brands, consistently exceeding sales targets and contributing to revenue growth.
• Implemented visual merchandising strategies, resulting in increased product visibility, enabling customer engagement.
• Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
• Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
• Achieved and surpassed shop targets, consistently demonstrated exceptional sales performance and contributing to overall success of retail operations.
• Assisted customers in selecting products, offering detailed advice to meet their needs, sales performance, contributing to the success of retail operations.