Oluwatomi Akinola Moses
Dubai,DU
Summary
Dynamic professional with a proven track record in Forex & Crypto Trading and a background in customer service at PWG Group. Excelled in developing custom trading algorithms and resolving high-stress customer disputes, showcasing exceptional tech savvy and empathy. Skilled in trading psychology and rapid learning, consistently enhancing client relationships and operational efficiency.
Overview
9
9
years of professional experience
Work History
Forex & Crypto Trader
Self Employed
06.2023 - Current
- Attended industry conferences to maintain current knowledge of market developments and network with other professionals.
- Developed custom trading algorithms, enhancing overall efficiency in executing trades.
- Consistently monitored security measures in place, ensuring protection against potential hacks or thefts.
- Strengthened client relationships through consistent communication and updates on portfolio performance.
Customer Service Representative (Part Time)
PWG Group
03.2021 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Lab Assistant
ASIA PETROCHEMICAL LLC, Ras Al Khamiah
01.2019 - 01.2021
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
Mathematics Teacher
Victory Comprehensive College, Ondo Ondo State
09.2015 - 11.2018
- Collaborated with fellow math teachers on curriculum development, resulting in a more cohesive and comprehensive program.
- Prepared and implemented lesson plans covering required course topics.
- Provided meaningful math instruction to improve math skills of children.
- Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques.
Education
Bachelor of Science - Mathematics Education
Obafemi Awolowo University (ACE Chapter)
Ondo, Ondo State, Nigeria07.2015
High School Diploma -
Wilson International College Ondo
Ondo, Ondo State, Nigeria.06.2010
Skills
- Trading Psychology
- Stop Loss Management
- Cryptocurrency Knowledge
- Fundamental Analysis
- Tech Savvy
- Ability to Adjust in any field
- Fast Learner
Timeline
Forex & Crypto Trader
Self Employed
06.2023 - Current
Customer Service Representative (Part Time)
PWG Group
03.2021 - 03.2023
Lab Assistant
ASIA PETROCHEMICAL LLC, Ras Al Khamiah
01.2019 - 01.2021
Mathematics Teacher
Victory Comprehensive College, Ondo Ondo State
09.2015 - 11.2018
Bachelor of Science - Mathematics Education
Obafemi Awolowo University (ACE Chapter)
High School Diploma -
Wilson International College Ondo
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