OMAR AMER

• Provided comprehensive technical support and maintenance for diverse medical equipment, ensuring consistent operational readiness across clinical departments.
• Conducted Planned Preventive Maintenance (PPM) to guarantee equipment reliability, safety, and compliance with hospital standards.
• Responded to Corrective Maintenance (CM) calls, performing in-depth fault analysis, diagnosing root causes, and executing precise repairs to minimize downtime.
• Performed hardware repairs and component replacements for imaging systems, ultrasound machines, and computer hardware.
• Skilled in disassembling, repairing, and reassembling complex medical and electronic devices, maintaining accuracy and adherence to safety protocols
• Identified and collection concerns from [Number] Space Station Operation areas.

Key Responsibilities:

• Managed sales and marketing of Hitachi imaging solutions (Ultrasound, MRI, and CT) and Guerbet injectors across UAE healthcare facilities.
• Achieved and exceeded pre-set sales targets, driving revenue growth and strengthening market presence.
• Built in-depth technical and clinical knowledge of imaging products to support customer education and sales presentations.
• Conducted regular promotional visits and sales calls to healthcare professionals and decision-makers according to pre-planned schedules.
• Prepared technical quotations and proposals, ensuring alignment with clinical and operational requirements.
• Delivered equipment demonstrations and training for clinical staff, focusing on ultrasound systems for optimal use in daily operations.
• Represented the company at conferences and exhibitions, presenting product updates and engaging with potential clients.

Key Responsibilities:

• Led sales and marketing for a diverse portfolio of medical technologies, including:
  CSSD sterilization systems, plasma sterilizers, and washer-disinfectors (MMM, Getinge – Germany)
  Operating tables and OT lights (Schaerer – Switzerland; Dr. Mach – Germany)
  Vein viewers, vascular Doppler devices, and injectors (Christie Medical – USA; Huntleigh – UK; Medrad Bayer – USA)
  Ultrasound and open MRI systems (Esaote – Italy)
  X-ray systems (Konica Minolta – Japan)
• Expanded product presence by developing new client relationships and penetrating untapped markets in assigned regions.
• Addressed technical and financial inquiries from hospital procurement teams, offering tailored solutions for complex requirements.
• Prepared customized quotations and sales proposals with technical specifications aligned to project and tender needs.
• Delivered on-site training and demonstrations to clinical staff, enabling safe and efficient equipment operation.

Key Responsibilities:

• Conducted site surveys to assess network requirements and ensure proper infrastructure planning.
• Coordinated with suppliers, customers, and colleagues across multiple offices to manage network projects.
• Negotiated technical requirements with clients to align solutions with operational and business objectives.
• Provided technical guidance to internal teams, supporting troubleshooting and system implementation.
• Designed and implemented network solutions addressing mobile communications, data services, and internet signaling protocols.
• Tested and validated network designs to confirm reliability and performance.
• Attended conferences and seminars to stay updated with the latest advancements in networking and telecommunications.
• Liaised with internal and external stakeholders, ensuring seamless communication and project coordination.
• Analyzed network performance data to optimize systems and resolve bottlenecks.
• Delivered projects within tight deadlines, contributing to the efficiency of the engineering team.