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OMAR ABDENNEBI
Head Of IT| IT Director| IT Business Partner
Dubai
Summary
Enthusiastic IT professional having +15 years experience on multinational companies, extensive practical knowledge on IT retail , FMCG operations, gas industry, e-business, Finance digitization, HR digitization, ERP implementation and upgrade, project management , team management in Europe and AME.
Specialties: IT Strategy, IT Project Management, IT Service Management, ITIL, IT Governance, IT Security, Business Continuity, Disaster Recovery, Business Intelligence, Change Management, Innovation Management, ERP, IT Infrastructure, OCR, HR digital transformation.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Area Senior IT Project Manager
Air Liquide
Dubai, UAE
01.2019 - Current
- In charge of Finance and HR digitization projects- Management of the ERP&BI deployment in the Middle East,.
- Supervision of the solutions design, configuration and development tasks.
- Coordination of the contributions of external consultants, internal business functional leads, internal IT teams (Navision, infrastructure, network, BI).
- Provide Change Management oversight.
- Forecast, analyze and control the solutions budget.
- Responsible for the implementation of standardized global business processes across the organization.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Technology and business transformation management across the domains of finance, sales, HR, procurement, production and logistics.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Area Service Desk Manager
Air Liquide
Dubai/Tunis, UAE/Tunisia
04.2017 - 01.2019
- Definition and deployment of IT strategy and support processes for the area ( 23 countries).
- Reorganization and management of the IT support teams in the area.
- Deployment of a helpdesk software (servicenow) throughout the area.
- Implementation of procedures, SLA and KPI.
Head of IT & Manager of the Applications Center
HEINEKEN
Amsterdam/Tunis, Netherlands/Tunisia
01.2013 - 04.2017
- Head of IT for Tunisia & Manager of the Applications Competency Center for Africa- Middle East (AME).
- Management of the IT service.
- Management and reporting on project planning, progress, financials.
- Management and mitigation of risks and issues during the lifecycle of the projects.
- Translation of the business requirements into solutions in line with the IT strategy.
- Organization and implementation of procedures, SLA.
Monitoring of service providers and suppliers. - Management of the AME Competency Center for Applications in charge of ERP migration (Navision) -teams in Rwanda,Tunisia, DRC, Burundi, Lebanon.
- Implementation of procedures, SLA and KPI.
Head of IT
DIGITAL MANIA VIDEO GAMES DEVELOPMENTTUNISIA
Tunis
01.2012 - 01.2013
- Definition of the business strategy for the IT service (software development, hardware and telephony investment).
- Implementation of new processes and optimized management methods.
- Management of the productivity and profitability of the IT service.
- Supervision of operations and projects accompaniment.
- Definition of the most important technological orientations
- Technology watch.
- Product Management.
General Manager of the Tunisian Profit Center (15
AONISn WEB AGENCY
Tunis, TUNISIA
03.2010 - 04.2012
- General Manager of the Tunisian profit center (15 employees).
- Very active participation in the creation and set-up of the new corporate organization.
- Supervision of operations and accompaniment of each project from start (contact with customer and drawing-up of quote) to delivery.
- Administrative and financial follow-up of the agency and of all the projects.
- Collaboration with project managers in France for the follow-up and improvement of project profitability.
- Pre-sales and market research.
- ICT manager.
IT Project Manager
WINCOR-NIXDORF
Nanterre, France
10.2005 - 03.2010
- Pre-sale on cashing solutions;
- Analysis of customer needs drawing-up of specifications and answering tenders for software and hardware.
- Supervision of technical teams in France/Italy/Germany/Switzerland.
- Definition of planning of development, testing and deployment of software solutions.
- Drawing up of specifications and integration procedures.
- Financial follow-up of software projects.
Education
M.D. - Computer Methods For Industrial Systems
University of Versailles Saint-Quentin-En-Yvelines
Versailles/France 09.2003 - 06.2004
M.D. - Automation / Computer-integrated Manufacturing
Higher Institute of Sciences And Technologies
Tunisia 09.2000 - 01.2002
Bachelor of Science - Electronics And Instrumentation
Higher Institute of Sciences And Technologies
Tunis 09.1995 - 06.1999
Skills
Detail-oriented
Certification
ITIL Foundation V3
Interests
Co-Founder in 2015 of the Tunisian ICT Managers Association “Club des DSI” http://wwwclub-dsitn/
Treasurer “of Mobdiun - Creative Youth” non-profit organization that promotes youth social inclusion and social transformation through arts, culture, sports & technology http://wwwmobdiunorg/
Timeline
Area Senior IT Project Manager
Air Liquide
01.2019 - Current
Area Service Desk Manager
Air Liquide
04.2017 - 01.2019
Prince2 Practitioner
02-2017
ITIL Foundation V3
05-2014
Head of IT & Manager of the Applications Center
HEINEKEN
01.2013 - 04.2017
Head of IT
DIGITAL MANIA VIDEO GAMES DEVELOPMENTTUNISIA
01.2012 - 01.2013
General Manager of the Tunisian Profit Center (15
AONISn WEB AGENCY
03.2010 - 04.2012
IT Project Manager
WINCOR-NIXDORF
10.2005 - 03.2010
M.D. - Computer Methods For Industrial Systems
University of Versailles Saint-Quentin-En-Yvelines
09.2003 - 06.2004
M.D. - Automation / Computer-integrated Manufacturing
Higher Institute of Sciences And Technologies
09.2000 - 01.2002
Bachelor of Science - Electronics And Instrumentation
Higher Institute of Sciences And Technologies
09.1995 - 06.1999
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