Summary
Overview
Work History
Education
Skills
Courses
Work Availability
Timeline
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Omar ALnabresi

Omar ALnabresi

Senior Engineer.

Summary

Seeking a challenging career opportunity in my life that enables me to make best use of my academic background, experience and to combine skills and expertise within a position, which welcomes motivation, personal developments and professionalism while simultaneously offering a supportive environment.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Project Manager

Etisalat
NE
03.2019 - Current

• Led cross-functional teams in managing large-scale projects, fostering a collaborative environment to navigate complex challenges and achieve shared objectives.
• Facilitated regular meetings and workshops to co-create actionable plans, ensuring all team members had the opportunity to contribute and align on project goals.
• Built and maintained open communication channels across departments to ensure alignment, streamline integration, and support teams in adapting to both planned and emergent priorities.
• Orchestrated seamless integration of planned and emergent work (e.g., FDH Conversion, FDH uplifting, DC uplifting) by maintaining transparent communication and adaptable workflows.
• Established transparent processes for outage management, ensuring visibility, accountability, and collaborative approval workflows across all stages and stakeholder groups.
• Championed continuous improvement by developing plans in partnership with stakeholders, ensuring initiatives aligned with organizational goals while incorporating diverse insights and on-the-ground realities.
• Supported team growth through regular, constructive feedback and coaching, focusing on professional development and removing barriers to success .

Operations Manager

Etisalat UAE
Dubai, Dubai
02.2015 - 03.2019

• Set team goals and build action plan to achieve it.
• Oversee team members delegating and following-up tasks to meet department objectives.
• Conduct department meetings to support, coach staff, reviewing progress and provide feedback.
• Take ownership of customer's issues and work closely with other sections and departments through to resolution
• Mentor and develop team members and nurture an environment where they can excel leading them through required changes.

Administrator Supervisor

2. General Authority of Youth and Sports Welfare
Dubai
08.2011 - 03.2015
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Delivered performance reviews, recommending additional training or advancements.
  • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
  • Assisted management with special projects to complete all tasks by deadlines.

IT Technical Support

A'afaq Computer Institute
FUJ

Education

Bachelor of Science - B. Sc in Information System

Ajman University of Science & Technology
Fujairah-UAE
01.2002 - 06.2006

Skills

Technical issues analysis

Desktop support

Business Development

Complaint resolution

Technical Support

Customer service expert

Courses

· PMI Project Management   Professional (PMI-PMP).

· Cloud Engineering   Practitioner .

1. Cloud Computing   Fundamentals .

2. Virtualization and   Containerization.

3. Azure DevOps Platform.

4. MS Azure Fundaments   & Etisalat.

5. Build Your Own Cloud.

6. MS Azure Administrator .

7. AWS Cloud Platform.

· Introduction to   Artificial Intelligence.

·  Mini CCNA

· Certified Business   Professional in the field of Customer Service .

· Sharpen your management   skills Training.

· Developing High   Performance Teams.

·  Negotiation   Skills.

· Effective Managerial   Skills.

· ICDL.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Project Manager

Etisalat
03.2019 - Current

Operations Manager

Etisalat UAE
02.2015 - 03.2019

Administrator Supervisor

2. General Authority of Youth and Sports Welfare
08.2011 - 03.2015

Bachelor of Science - B. Sc in Information System

Ajman University of Science & Technology
01.2002 - 06.2006

IT Technical Support

A'afaq Computer Institute
Omar ALnabresiSenior Engineer.